Claims Officer

Posted: 13/09/2024

Closing Date: 29/09/2024

**Job Type**: Permanent - Full Time

Location: Shepparton, 38 Welsford Street

Job Category: Community Services and Development

**Who is are-able?**

We have been deeply embedded in local communities for over three decades, transforming lives and fostering connections as WDEA Works. We are embarking on an extraordinary journey, introducing a new identity, **_are-able, _**a new name with the same great support.

are-able, built on the solid foundation established by WDEA Works, continues to provide diverse services for the unique needs of individuals, businesses, and communities. We are unwavering in our commitment to 'do more for more people in more communities'. are-able is dedicated to breaking barriers, challenging stereotypes, and creating an environment where all individual's abilities are not just acknowledged but deeply valued and nurtured. We believe in the power of diversity and inclusion, and we are looking for employees who share these values and can contribute to our inclusive work environment.

**Why choose to work with are-able?**

are-able has been recognised as a Winner of The Australian Business Award for Employer of Choice. We promote a positive team culture underpinned by the values of respect, empathy, integrity, and innovation. We look for employees with a genuine passion for those in need who can participate in our high-performing culture.

In return for your valued contribution, we offer:

- Ongoing training and professional development
- Family-friendly organisational culture with true work-life balance
- Attractive salary packaging
- Me Days - 4 additional leave days per year
- Gifted leave over the Christmas holidays
- Employee Assistance Program
- Company-issued laptops and mobile phones
- Use of fleet cars - no need to use your own car or to pay tax on a company car

The Plan Management Claims Officer is responsible for the management of finance tasks that ensure NDIS participants' funds are processed accurately and effectively. This role requires attention to detail, excellent organisational skills, and the ability to work efficiently in a fast-paced environment.

The main tasks and responsibilities of this position include:

- Trouble shooting issues identified with payments
- Safeguarding payments and claims, adhering to the NDIA and other related legislation.
- Collaborating with internal teams to ensure timely resolution of claims.
- Identifying opportunities for process improvements to enhance efficiency and customer satisfaction.

**Desired Skills and Experience**:
**To be successful in this role, you will have an understanding of general finance administration, including reconciliations, creditor and debtor payments and invoicing. Strong attention to detail, time management and the ability to adapt to a challenging and evolving NDIS environment are essential.**:
Or for a confidential discussion, please contact **Steven Watson | NDIS Plan Management Team Leader | 0428 933 903.