Project Service Coordinator

3 weeks ago


Coopers Plains, Australia Aliaxis Group (Australia) Full time

**About the Company**:
Vinidex is a member of the Aliaxis group, a global leader in manufacturing and distribution of fluid handling solutions. Vinidex, Australia’s leading manufacturer and supplier of quality PVC pipe & fittings, PE & PP pipe systems has state-based manufacturing sites across Australia with a nationwide distribution network, resulting in a diverse range of career opportunities.

We are looking for passionate people that want to be part of our journey and embrace the behaviour’s that we at Aliaxis stand for:

- We Dare to challenge the status quo, to innovate and to learn fast,
- We Care for the environment, our customers and each other,
- We Deliver by taking accountability for our decisions and actions.

**About the Role**:
This purpose of this position is to provide leading customer service and administrational support of agreed projects, contracts, and general transactions to our distribution customers within the Irrigation & Rural market segments.

Key Responsibilities include:

- Responsible for end-to-end management of day-to-day orders and projects (small, medium, large) with selected customers across the East Coast of Australia.
- Provide great customer experience by maintaining effective communication both internally with key stakeholders and externally with our Irrigation and Rural distributors.
- Strict adherence to the agreed KPIs around project timelines, pricing, order management and delivery
- Provide positive support to the Sales team to successfully execute key account plans of agreed customers.
- Support a safety-first culture through visible and effective leadership and workforce engagement, to achieve the best possible standards of workplace safety.

**Requirements**:

- Experience in customer service, project administration or pricing would be advantageous.
- Current or previous experience working for a distributor or supplier to the Plumbing, Hardware, Civil or Irrigation market segments.
- A resilient and positive personality and exceptional communication skills can collaborate with both internal & external stakeholders.
- Ability to manage complex orders.

**Benefits**:

- Hybrid flexible working arrangements
- Generous paid parental leave for both primary and secondary carers
- Competitive salary and an annual bonus based on performance.
- Access to our Employee Assistance Program for staff and family members
- Employee Recognition Programs and Service Awards
- Global organisation with career development opportunities

**We are committed to creating a workplace that values diversity and inclusivity. We welcome applicants of all genders and backgrounds to join our team.



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