Receptionist / Admin Assistant

3 weeks ago

Rockingham, Australia Ace Therapy Services Full time

**About us**

Ace Therapy is a registered NDIS provider that provides therapy services throughout Perth from Stirling and Rockingham offices. We work with people of all ages and abilities to maximise their independence. We have a team of therapists OT, PT and SP providing both centre based and home based therapy sessions.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. Time management is essential, allied health practices are appointment based, so you must arrive to work on time.

Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Allied health practices treat a variety of patients, so it is important that you are compassionate and understanding.

This role is ideal for someone with experience working in medical or allied health administration, or for a current physiotherapy or exercise physiology student looking for experience in the field.

Availability to work full-time. Our practice is open Mon - Fri.

Salary is negotiable and will be based on experience.

**RESPONSIBILITIES**
- Open clinic (on some days. Another employee may arrive earlier on certain days)
- Welcome patients and greet prospective patients who visit the business.
- Answer phone inquiries and co-ordinate front-desk activities.
- Perform clerical duties including processing of appointment bookings, taking payments, take memos, maintain files, and organise documents.
- Process invoices for Medicare, NDIS, and other Third-Party Insurers.
- Monitor front desk and comply with all security procedures for visitors.
- Oversee mail, package, courier deliveries.
- Set up, pack up, organise, and maintain (tidy and basic clean), rehabilitation gym, and therapy rooms.
- Maintain knowledge of, and comply with, workplace health and safety principles including infection control.
- General tidying of office.

**CAPABILITIES, SKILLS, AND EXPERIENCE**

**Essential**:

- **Availability to start 8:30am (can finish 4:30pm) **Monday - Friday.
- High school Year 12 certificate or equivalent.
- Prior administrative or clerical experience preferred.
- Proficient computer skills (you will be taught how to use our practice software, but must be very confident using basic computer programs incl Microsoft Office, teams).
- Highly organised multitasker who works well in a fast-paced environment.
- Excellent time management and communication skills
- Willingness to learn and to grow with the company.
- Fully vaccinated against COVID-19.
- Police Check (less than 3 years old)
- WWVP or NDIS Worker Screening Check.

**HOW TO APPLY**

Questions? Please contact Fraser Clarke on 0486 005 857.

**Job Type**: Permanent

**Salary**: $50,000.00 - $65,000.00 per year

Work Location: In person

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