Reservations Team Leader

7 months ago


Gold Coast, Australia Village Roadshow Limited Full time

**Reservations Team Leader**
**Full-Time**
**Sea World Resort, Main Beach, Gold Coast**

**About the company**:
Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst ‘Creating joy and memories that last lifetimes’

**Benefits**:

- Unlimited free entry to our theme parks
- Food and beverage and retail discounts
- Unique team member events
- Opportunity for professional development

**About the role**:
Facilitate room availability and hotel rates while also ensuring data integrity of hotel information.

**Duties**:

- Coordinate room revenue on a daily, monthly and annual basis
- Maintain data integrity of reservation bookings
- Maintain effective interaction and communication between front office and call centre
- Liaise with travel agents and front office in relation to booking discrepancies
- Lead reservation team to ensure customer enquiries and grievances are actioned in a timely and effective manner
- Assist the call centre reservations team and front office when required
- Action all general typing, filing, faxing, mailing, photocopying, system implementation and general office duties as required

**Skills and Experience**:

- Excellent customer service skills
- Previous Hotel Reservations and Revenue experience
- Previous international hotel experience would be preferred, not essential
- Familiarity with PMS and Channel Management Systems is essential
- Excellent computer skills in Microsoft Word, Excel and PowerPoint

and previous with experience using Opera software(preferred)
- Ability to work in a team environment
- Knowledge in hotel reservations system & revenue systems would be an advantage

well as international hotel experience
- Excellent time management, organization and attention to detail
- Ability to work various shifts including weekends


  • Reservations Agent

    7 months ago


    Gold Coast, Australia Marriott International, Inc Full time

    **Job Number** 23190796 **Job Category** Reservations **Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **The Company** **The Location** Surrounded by lush tropical gardens...

  • Reservations Agent

    1 month ago


    Gold Coast, Australia Village Roadshow Limited Full time

    **Reservations Agent - Groups Coordinator** **Main Beach, QLD** **Part Time - $25.80 p/hr (Mon-Fri) | $32.25 p/hr (Sat) | $38.70 p/hr (Sun)** Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian Outback...

  • Reservations Agent

    1 month ago


    Gold Coast, Australia RACV Full time

    **Gold Coast | RACV Royal Pines Resort**: - **Part-time**: - **Competitive salary + penalties | Discounts on RACV products & resorts** **Great Things Start Here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At...

  • Reservation Agent

    6 months ago


    Gold Coast, Australia The Star Entertainment Group Full time

    **Reservations Agent - Group Bookings** The Star Gold Coast is seeking a motivated Reservations Services Agent experienced in group bookings to be the ambassador for our award-winning restaurants and luxury 5-Star Hotels. As the voice and point of contact for our guests, this role will suit someone with the ability to deliver world class customer service...


  • Gold Coast, Australia RACV Full time

    **Gold Coast | RACV Royal Pines Resort**Full-time**Competitive salary + penalties | Discounts on RACV products & resorts** **Great Things Start Here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Royal Pines...


  • Gold Coast, Australia My HR Department Full time

    **Stunning Whitsunday Resort** **Enjoy an outdoor lifestyle on your days off.** **We are looking to hire an experience Reservations Agent with 1-2 years current Reservation/Front Office experience with a 4/5 star Hotel/Resort to join our fantastic team.** **This very busy role will involve**: **Assisting with phone enquiries and assisting guests update...

  • Actuarial Specialist

    4 months ago


    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Actuarial Specialist (Reserving)** **About** **the role** In this role, you’ll play a crucial part in shaping the future of Youi through its CTP reserving and profitability. This strategic advice will help drive business decisions made by management and company owners. Joining a dynamic and growing company like Youi offers you ample opportunities for...

  • Team Leader

    7 months ago


    Gold Coast, Australia Queensland Health Full time

    **The role**: Based on the Gold Coast, the Team Leader, Servers and Networks will lead resources at an operational level and provide high level ICT technical direction and support for the operation of enterprise systems across multiple sites to ensure defined service levels are met efficiently and effectively.With the support of eight direct reports in the...

  • Team Leader

    7 months ago


    Gold Coast, Australia Children, Youth Justice and Multicultural Affairs Full time

    Key responsibilities **The Team Leader key responsibilities are**: - Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social...


  • Gold Coast, Australia Queensland Treasury Full time

    Your typical day as an AO6 Team Leader - Enforcement may include: - Providing leadership, coaching, guidance, support, and feedback to team members undertaking field enforcement activities. Approving case management activities to ensure compliance with relevant legislation and current practices. Manage risk and support actions in complex enforcement...

  • Smsf Team Leader

    6 months ago


    Gold Coast, Australia Career Development & Management Guru Full time

    **SMSF TEAM LEADER/SUPERVISOR-PUBLIC PRACTICE (Job ID: 337)** - $120,000-$150,000 per year - Attractive remuneration package   - Leading mid-tier advisory firm with ethos of family first   - Mid-Gold Coast - Easy access (north, south & east) Ready to take your SMSF experience to the next level? Our client is seeking a full-time SMSF Team...


  • Gold Coast, Queensland, Australia Accor Full time

    About AccorAccor is a world-renowned leader in the hospitality industry, with an extensive presence in 110 countries. The company operates a diverse portfolio of over 5,000 hotels and 10,000 restaurants and bars. Accor's integrated hotel ecosystem is one of the most comprehensive in the sector, encompassing luxury and high-end brands, mid-range and economic...

  • Programs Team Leader

    7 months ago


    Gold Coast, Australia Tourism, Innovation and Sport Full time

    In this role you will deliver key products and services to our clients. The Precincts deliver outdoor recreation programs with a focus on team building, leadership and resilience. Activities delivered at the Precincts are creek, land, height and ocean based. Ideally applicants will hold relevant industry qualifications and experience. **About the RoleIn this...


  • Gold Coast, Australia Yo-Chi Full time

    Hospitality and Retail Leaders, now is the time to reward yourself and jump in to an exciting role with a brand that can give you a career! We are on the lookout for **Team Leaders **for our **Gold Coast **venues. Fun and happy customers, creating what makes them happy - all the good things about working in hospitality and retail, with none of the...


  • Gold Coast, Queensland, Australia Accor Full time

    Company OverviewAccor is a world leader in the hospitality industry, present in 110 countries with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues...


  • Gold Coast, Australia TAFE Queensland Full time

    About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the...


  • Gold Coast, Australia TAFE Queensland Full time

    About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the...


  • Gold Coast, Australia Sumo Full time

    Are you a motivated and dynamic sales professional with a proven track record of driving revenue and leading successful teams? We are seeking an experienced Outbound Sales Team Leader to join our thriving company and elevate our sales efforts to new heights. If you're a strategic thinker, a skilled communicator, and a natural leader, we want to hear from...


  • Gold Coast, Australia Sumo Full time

    Are you a motivated and dynamic sales professional with a proven track record of driving revenue and leading successful teams? We are seeking an experienced Outbound Sales Team Leader to join our thriving company and elevate our sales efforts to new heights. If you're a strategic thinker, a skilled communicator, and a natural leader, we want to hear from...


  • Gold Coast, Australia Sullivan Nicolaides Pathology Full time

    **Are you an enthusiastic individual interested in providing high-quality pathology service?**: - **Full-time Preanalytical Team Leader with full training provided - be part of a stable, growing industry!**: - **Receive an attractive hourly rate, strong job security and a great range of additional benefits!** **_Please note: This is not a...