Receptionist

6 months ago


Brisbane, Australia Spinal Life Australia Full time

Full time position offered for a 12-month period - based at Milton
- Salary packaging arrangements that can increase your take home pay

Sporting Wheelies is widely recognised as a leader in the field of sport and healthy activity for people with disability. We aim to “make active lives possible” and have a vision for every Queenslander with disability to live more active and healthier lives.

**About the role**:
We are looking for someone who has superior attention to detail and amazing interpersonal skills. This role requires someone who is consistently accurate, has meticulous administrative skills and exceptional customer service.

As the first point of contact with Sporting Wheelies, you will provide a professional, friendly, and warm welcome to all visitors including members, clients, staff, health care professionals. As part of the Customer Engagement Team, you will be responsible for the effective day to day operations of the reception area and the organisation’s switchboard. This is a full time position offered for a 12 month period. based at Milton.

**We are looking for someone to**:

- Manage Sporting Wheelies reception, including face to face and telephone enquiries clearly and efficiently
- Collaborate with reception, administration and office-based staff to work towards a consistently high level of customer experience whether enquiries relate to Sporting Wheelies or the wider Spinal Life Australia
- Efficiently and accurately manage on-line and telephone bookings for Allied Health, Sports Courts, Social Sports participation therapy and therapy rooms, as well as maintaining the presentation and stock levels of the Milton Clubhouse
- Prepare and distribute incoming mail daily in a timely manner
- Operating and process HICAPS, EFTPOS, cash, and online payments for Allied Health clients
- Be the first point of call for any facility and maintenance issues for any Sporting Wheelies building
- Supporting Allied Health and other personnel with scheduling of appointments

**What is needed to be successful?**
- Previous experience managing a busy switchboard
- Previous experience in delivering a high level of internal and external customer service
- Previous experience in the provision of administrative support
- Ideally have experience in the disability service industry
- Comprehensive training and induction
- Salary packaging arrangements that can increase your take home pay
- Regular team meetings and celebrations of success - you are part of a big team where your contribution is really valued.
- Working in a team where your expertise is recognised, and your contribution truly valued

Please include a cover letter and resume when you apply.

For further information regarding the role please feel free to contact Cheryl Varghese, Talent Acquisition Specialist on 07 3435 3165


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