Care Manager

7 months ago

Redland, Australia The myHomecare Group Full time

At myHomecare, you’ll support older Australians to maintain their independence so they can enjoy living at home for longer.

We have an exciting opportunity for an experienced and knowledgeable _Care Manager _to join our in-home care providing team.

As a _Care Manager_, you will:

- Maintain a high standard of care provided by myHomecare providers and staff

Lead from the front in this management position with myHomecare. As Care Manager, you’ll use your clinical, customer service and aged care management skills to make a mark on the community. In doing so, you’ll help keep seniors safe at home for longer. Crucially, your contribution will help to establish myHomecare as a leader in quality home-care.
- Develop, monitor and reassess care plans in consultation with clients, their families and other healthcare professionals
- Work in collaboration with our Nurses, Regional and Portfolio Managers to facilitate, develop and shape our service offerings. Critically, you’ll ensure our services continue to be of the highest standard.
- Manage and develop a team including the Assistant Care Manager and support staff.
- Monitor the budget of care packages and ensure clients understand service fees
- Manage client service delivery across all levels under the government funded CHSP and homecare packages programs.
- Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
- Utilise you’re influencing and partnering skills to lead and work collaboratively with our schedulers, clinical team and support staff.
- Ensure compliance with all relevant legislative and industry standards.
- Proactively engage in continuous improvement across practice and service delivery.

In this role, your work will embody our _CARE_ values:

- C_ourage_
Working in aged care requires a great deal of compassion, adaptability and at times, bravery. You’ll provide frontline management and care expertise, while building relationships with clients and their families. This diverse role will challenge you. But the rewards of supporting seniors to get the most out of their later years will fill your cup.
- A_ction_
As Care Manager, you’ll use your well-honed management and problem-solving skills to support your team and our clients. You’ll have the opportunity to develop your leadership skills by delivering training sessions and mentoring our Support Nurses and Carers.
- R_eliable_
Our clients depend on our services for their quality of life. At myHomecare, we know that we’re only as good as the last service we delivered. That’s why you’ll work with the understanding that every interaction with our clients is an opportunity to improve our reputation and overall service delivery.
- E_mpathy_

In this role, you’ll draw on your listening skills to give our clients a real voice. You’ll listen carefully to their needs, and adapt services and plans as much as possible. You’ll understand the challenges they face and promptly identify a solution.

To join us, you’ll need:

- Proven recent experience in case management in Aged Care or Community Services sector
- Clinical experience (preferred)
- knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired
- Frontline management skills
- Current First Aid Certificate (HLTAID003/4) and current CPR certificate (HLTAID001)
- The right to work in Australia
- A current driver licence, registration, and access to your own car with comprehensive car insurance
- National Police Clearance

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