Casual Retail Assistant

3 weeks ago

Brisbane, Australia Pandora Full time

**Casual Retail Assistant, Pandora Queen Street**

Our stores are where we make personal connections with our customers. All around the world, people choose us to celebrate their passions and mark the biggest moments in their lives. And, as part of our brilliant retail team, you’ll be there to share their stories and create a memorable experience every single time.

Self-expression is at the heart of Pandora. Your brightest ideas will be welcomed and your personality will shine. You’ll be encouraged and supported to build your career
- in your store, in a head office role and across our global business. There are amazing opportunities to learn and grow here, so come and take yours

We are seekinga pro-active, results driven **Casual Retail Assistant** to join the beautiful **Pandora Queen Street **store.If you’d love to be part of a high performing team who provide world-class service then we'd love to have you join us.

**The Role**
We have an exciting opportunity for a Retail Assistant to join the store team. Retails Assistants work on a rotational shift-basis, including weekends and Public Holidays.

Our Retail Assistants are our brand ambassadors, and the essential link between our products and our customers. Coached by the store management, our Retail Assistants lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of the product and brand. The store teams shape the look, feel, and atmosphere of their store. Our stores are often very busy, so really enjoying a fast-paced, sometimes high-pressured sales floor environment is essential.

**Responsibilities include**:

- Influence and increase sales in a one to one selling environment
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Learn and confidently share PANDORA product knowledge to maximise sales and provide an unforgettable customer experience. This includes the PANDORA history, production process, our Company values, product composition, trends and best sellers
- Encourage customer loyalty - discussing upcoming collection launches, obtaining customer data by offering e-receipts
- Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
- Complete PANDORA online training modules, to develop yourself and flourish as PANDORA team member, with the support of your Store Manager
- Lead by example; coach and train newer members of the team
- Be a brand and store ambassador by maintaining a stylish and well-presented appearance
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges
- Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe

**The Individual**
- Strong selling skills, with experience in a retail environment with 1-1 sales experience preferable
*
- Excellent communicator - Retail Assistants needs to initiate contact and communicate confidently,
- Ability to work well under pressure, in a fast-paced, sales driven atmosphere - our stores are often very busy, with long queues of customers waiting to be served
- A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team
- Customer focused
- Flexible approach; Retail Assistants work on a rotational shift-basis, including weekends and Public Holidays

**The Reward**

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

- Opportunities for development
- A fun and engaging working environment, no two days will be the same
- Attractive salary package and benefits
- Staff discount

**Ready to create amazing moments and build your career?**

**Then come and Craft The Incredible with us.**

**About Pandora**

Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and

gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our com

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