Customer Service

6 months ago


Chadstone, Australia SMAART Recruitment Full time

$35 + super | ASAP start | 3-month contract with potential to extend
- Beautiful Chadstone office | Hybrid working
- Work with one of Australia's largest and most well-known food importers

We are on the lookout for a
**Customer Service professional** who is looking to step into a
**hard-working and diverse** office environment in the
**freight and third-party logistics industry**. If successful, your role will have a lot of exposure to customers

**What’s in it for you?**
- Full-time Monday - Friday role, no weekends
- **Hybrid working** available
- $35 per hour + super
- **Beautiful modern office** right next door to **Chadstone shopping centre**:

- Free on-site parking
- Work with a supportive, growth-focused team

**About the role**:

- Providing** excellent customer service**:

- Processing customer orders
- Managing inbox queries
- Managing customer and representative calls (e.g. **liaising with Supply Chain/Accounts Receivable/Warehouses**)
- Investigating and completing credit memos

**The role**:

- At least 2 years’ experience in a **fast-paced customer service environment**:

- **Excellent communication skills**, both written and verbal
- Ability to engage and empathize with customers
- **Strong problem-solving skills**:

- Ability to **multitask and think on your feet** to provide solutions
- Ability to work independently as well as collaboratively within a team
- **Experience in a 3PL role is highly desirable**

This is a great opportunity to work in a
**team-focused,** family-oriented organisation/environment in a full-time permanent position in Melbourne's beautiful South East
- **Chadstone**.

If this sounds like the perfect next role for you and you are looking for a start with a growing company then
**APPLY NOW** or contact Bailey on 0498 134 107 if you have any specific questions or would like a private discussion.



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