Porter

2 months ago


Perth, Australia AccorHotel Full time

**Company Description**
**_
Mercure Perth_** is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well-appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, spa, sauna and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.

Our Front Office team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include:

- Welcoming guests
- Carrying luggage
- Valet parking guest vehicles
- Escorting guests to their rooms
- Explaining hotel facilities
- Maintaining the cleanliness standards of the Hotel entrance
- Delivering amenities and other items to guest rooms
- Providing tourism information including dining and entertainment recommendations
- Promoting the Accor Live Limitless Loyalty Program
- Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
**Qualifications**
- Ability to lift sometimes heavy luggage
- Ability to work unsupervised
- Ability to provide prompt and efficient service including upselling advantageous
- Time management skills with the ability to multi-task
- Responsible Service of Alcohol
- C Class Driver’s Licence (manual)

**Additional Information**
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

**What is in it for you**:

- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities


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