Patient Services Assistant Psa

6 months ago

Dandenong, Australia Monash Health Full time

Reference Number
- 65389
- Employment Type
- Part Time Ongoing
- Entity
- Monash Health
- Department
- General Services
- Location
- Dandenong Hospital
- Position Summary
- Come and work for Victoria's largest Health Service
- Part Time ongoing role

**Working in Healthcare has never been more important or meaningful**

**Our Journey**

Our Support Services team provides a range of essential non-clinical services that help our hospitals run. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.

**_ We are seeking an experienced Patient Services Assistant to join our General Services Team at Dandenong Hospital and work as part of our PSA Pool team. Your availability is key to being considered for these positions._**

**_ To be considered you will need to have:_**
- Full availability 7 days a week (working a minimum of 6 shifts per fortnight).
- Full Availability to work during peak times such as; school holidays, Easter, Christmas and other key public holidays and peak times.
- Availability to cover planned leave such as annual leave and long service leave
- Commitment to work your rostered shift.
- Role is permanent part time - 45.6 hrs f/n

As part of this workforce, you will be offered six guaranteed shifts per fortnight.

**A Day in the Life**:
Your main focus will be to provide excellent support based patient services. Your duties will include patient transfer between wards/imaging, patient turning and ward cleaning. You will work under the Direction of Nursing Managers, Nursing Staff and the Support Services Leadership Team. The Patient Services Assistant responsibilities include, but are not limited to:

- Daily and discharge cleans
- Transfer and cleaning of ward equipment
- Department and ward cleaning
- Use of lifting equipment; bed movers and wheelchairs
- Patient transfers - wards / imaging
- Bed moves within unit
- Assisting nursing staff as requested

**About You**:

- Excellent verbal and written communication skills
- Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health
- A proactive approach and a team player
- Great attention to detail

**What you Need**:

- Certificate III Health Services Assistant (Essential)
- Previous patient services or patient care attendant experience
- Excellent understanding of patient identification procedures
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Ability to work with a cohesive team or individually to complete daily tasks
- Basic to intermediate digital literacy

**In Return**
- We will provide you with a supportive working environment
- You will provide an important service to the patients in our care
- For a confidential discussion and to explore the opportunity further, please call Paul Lambropoulos on 0414 263 059_

**Monash Health is a great place to work**

In 2022 Monash Health was nominated by LinkedIn as one of the top 25 organisations in Australia to grow your career. Our employees enjoy a range of benefits including:

- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free vaccinations
- Private health insurance at discounted rates
- Health imaging services

Monash Health is Victoria’s largest public health service and proudly provides healthcare to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers. More than 25,500 of us work at over 40 care locations across south-eastern Melbourne.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values:
**How to Apply**

**Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).**
- Cover letter
- Current CV - Outlining current work experience
- Covid19 vaccination certificate (Showing evidence of 3 doses)
- Certificate III in Health Services Assistance qualification (Including transcript)
- Working with Children Card (If applicable)

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