Customer Support Coordinator

3 months ago


Parramatta, Australia Transdev Full time

**Job No**:Ad-4033

**Work Type**:Full Time

**Location**:Parramatta

**Categories**:Light Rail

**The role**

Reporting into the Customer, Communications and Engagement team you will be the first point of contact for Parramatta Light rail and play a key role in the day to day running of the depot with general administrative duties. This is a diverse role where you will also be managing Lost Property and responding to customer enquiries as well as uniform management and expense claims. There will also be the opportunity to support the onboarding for our new starters to the business. Strong organisation skills, a passion for providing customer service and the ability to prioritise will enable you to succeed in this role.

**What you bring**

Your background may include working in an office / admin environment. Regardless of your previous positions, you are a self-starter who possesses well-developed computer and IT skills (i.e., Microsoft Office Suite and specialist systems) and organisational skills, with the ability to work within a high volume and fast paced business. In addition, you will be able to work in a multi-disciplined team as well as take the initiative and work independently when required.

**The benefits for you**

In return, we offer competitive pay and benefits and a positive culture that embraces diversity and employee feedback. By joining Great River City Light Rail, you’ll become part of a welcoming and inclusive environment that invests in its people with opportunities for career growth, empowering you to make your mark, push boundaries, and reach your full potential.

Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on our Work180 page

**Our values and beliefs**

At Great River City Light Rail, we believe public transport plays an important part in how a city comes to life. Our day-to-day work influences our families, friends and future generations where they live, work and play. Whatever your role is at Great River City Light Rail, you contribute to improving the mobility of our customers, and the positive impact this can have on their lives, their community, and our environment.

**Our recruitment process**

We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Great River City Light Rail you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

**Interested?**

**Don’t tick all the boxes? Great River City Light Rail is committed to a workplace as diverse as the community we serve and we encourage all applicants to apply****

**Advertised**:30/09/2024

**Applications close**:07/10/2024



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