Commercial Sales Assistant

2 months ago

Hoppers Crossing, Australia Total Tools Full time

Hoppers Crossing VIC, Australia
- Full time role with Australia's Ultimate Tool Shop
- Competitive Salary, with Tool of Trade Vehicle, Bonuses, Phone & Laptop Provided.
- Dynamic Sales Role
- Build & Grow Relationships & Drive Sales for your Store

**Total Tools Hoppers Crossing** is looking for a **Commercial Sales Assistant** who has a real passion for tools & trades. This is an exciting and rare opportunity for you to utilise your current sales skills and experience within a growing and diverse business.

This position will suit an experienced sales professional; you will have previous experience as a sales representative, account manager or similar, with an ability to build strong, loyal relationships in the trade and industrial sectors. Having a passion for outstanding customer service will result in delivering the required KPIs, whilst adding real value to our trade customers. You will be an enthusiastic, self-starter, with proven results in driving sales growth in a target driven environment.

**What will you be doing?**
- Customer Interaction: Engage with commercial customers, providing personalized service and expert advice on our extensive range of products.
- High-Level Customer Service: Manage relationships with top-level clients, ensuring their needs are met with professionalism and efficiency.
- Order Management: Follow up on customer orders with suppliers to ensure timely delivery and satisfaction.
- Delivery: Occasionally deliver products to customers using a company vehicle. A valid driver’s license is required.
- Quoting: Prepare detailed quotes for commercial customers, ensuring accuracy and competitive pricing.
- Product Research: Conduct thorough research on products requested by customers, providing them with the best options available.
- Promotional Activities: Update mailing lists and assist with the distribution of special promotions to our commercial clients.
- Achieving sales, margin, and product mix targets
- Analysing sales and customer data to identify new opportunities
- Attracting new customers in addition to growing existing business
- you will be comfortable cold calling as required

**Does this sound like you?**
- A sound business acumen with the ability to understand relevant financials
- Excellent negotiation and presentation skills, with sound experience in a similar sales role
- A strong ability to develop and maintain B2B relationships and influence decision-making
- Strong work ethic and 'can do' attitude
- Organised with excellent time management skills
- Self-motivated with an ability to work autonomously, as well as in a team
- Strong verbal and written communication skills, with an eye for detail
- Comfortable with technology - computer literacy is a must, with a professional phone manner
- A comprehensive understanding and previous experience in the trade and industrial sector an advantage

**Why work for us?**

For 30 years, **Total Tools** has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values
- **One Team, Own it & Get it Done, Customer First & Be the Difference**

We also offer:

- Competitive salary, bonuses, laptop and phone.
- Onsite parking, employee assistance program & product discounts
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth

**All that is left to do is to to join the Total Tools team**
- Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit._
- Only applicants with valid working rights in Australia will be considered for this position._

**Type**: Sales / Customer Service

**Category**: Retail Team

**Reference ID**: ES000634

**Date Posted**: 25/10/2024

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