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Assistant Store Manager

8 months ago

Parramatta, Australia Smokemart & GiftBox Full time

For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide

**_ More about you:_**

Forming part of the management team, you will play a key role in supporting the Store Manager with the daily business operations. You will bring your confidence, energy and passion for customer service thus influencing your team to achieve set store goals.

**_ Key Responsibilities Include:_**
- Assist and support the Store Manager across all aspects of store management process
- Visual Merchandising
- Store Administration
- Training & coaching of new team members
- Effectively delegating & managing the team
- Leadership & guidance to the team
- Maintaining a clean, organized and aesthetically pleasing store front
- Ensure store environment complies with health and safety regulations
- Monitor and maintain suitable store inventory levels
- Energetic customer service champion with a proven sales growth mindset
- Provide regular assistance to customers and resolve queries in a timely and professional manner

**_The successful applicants will also have _**
- Strong leadership skills with an ability to connect positively with both customers and team
- Excellent communication and organizational skills
- A happy, friendly and energetic personality
- A desire to deliver high quality customer service
- A current/valid police check or a willingness to obtain if successful