Technical Analyst

**Full Time Permanent Position**

**Band 6 - Salary Range $**95,073** - $103,531 per annum + 11.5% Super + ADO**

**Salary offered will depend on level of skills and experience.**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

The Innovation & Transformation department contributes to this vision by transforming Melton City Council service delivery to achieve operational excellence, build community trust and enhancing citizen experience when engaging with council services.

We are seeking a talented Technical Analyst to join our Innovation & Transformation IT team. You will play an important role in transforming our service delivery and enhancing operational excellence.

Be part of a team dedicated leveraging your technical expertise to serve and support the needs of Council staff, analyse and resolve complex IT issues along with managing continuous improvement of our systems and processes.

**Key Responsibilities**
- Investigate and identify the root cause of incidents or IT service delivery problems and develop plans to remediate these issues and provide input into the development of policy.
- Manage the IT Change control process to execute all changes in a controlled manner, including standard and emergency change procedures.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Tertiary qualification in an Information Technology related field with relevant experience or a less formal qualification with substantial experience working within a medium-sized corporate environment in the field of information technology.
- Understanding of Systems Development Life Cycle (SDLC) and Agile Methodologies.
- Experience with identifying the root cause of incidents or IT service delivery problems and developing plans to remediate these issues.
- A current valid Victorian driver's licence.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- 13 ADO's (Accrued Day Off) per year
- 5 weeks annual leave
- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:

- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact **Amreen Fathima,** Senior Support Technical Analyst on **9747 5789**.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

**Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and respondin