Experienced Corporate Hospitality Hosts

2 weeks ago

Sydney, Australia Spark Event Group Full time

Spark Event Group is looking for expereinced Corporate Hospitality hosts you will play a vital role in providing excellent customer service and ensuring the comfort and satisfaction of guests for events at the venue.

Dates
- Friday 23rd February, Saturday 24th, Sunday 25th and Monday 26th February

Shift times - Afternoon / Evening

Venue
- Accor Stadium ( Sydney Olympic Park)

Mandatory requirments - Valid RSA

Availability - Must be available for all 4 days

Role description

Greeting and Welcoming Guests
- you are the first point of contact for guests. you will be required to greet guests with a warm and friendly demeanor, provide assistance in directing them to their seats.

Checking guest invites/ tickets, distributing gifts/ soverniers

Assisting guests with various inquiries and requests, such as providing information about the hotel or local area, recommending nearby attractions or restaurants, arranging transportation, making reservations, and addressing any concerns or issues.

Complaint Resolution
- Addressing guest complaints or concerns in a professional and empathetic manner. Taking ownership of issues, finding appropriate solutions, and following up to ensure guest satisfaction.

Communication and Coordination
- Effectively communicating with various departments such as food and beverage and maintainence, to ensure smooth operations and seamless guest experiences. Coordinating with other staff members to fulfill guest requests or resolve issues.

Safety and Security: Maintaining a safe and secure environment for guests

Uniform

You will need to provide your own white button up, long sleeve shirt

Black tailored pants/slacks, black dress shoes (Black leather shoes and black sock)

Well presented

Only successful applicants will be contacted for an interview.

**Job Type**: Casual

**Salary**: $30.10 - $42.14 per hour

Schedule:

- Afternoon shift
- Evening shift
- Shift work

Application Question(s):

- If you do not currently have a RSA are you willing to obtain one following your interview if you have been successfully selected for this role?
- Do you currently have a valid RSA Certification valid for the next 2-3 months?
- Are you available to work on Friday the 23rd of February?
- Are you available to work on Saturday the 24th of February?
- Are you available to work on Sunday the 25th of February?
- Are you available to work on Monday the 26th of February?
- Do you have experience working as a Corporate Hospitality Host? if YES how many years?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 10/02/2024

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