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3 X Aps3/4 Administration Officers

2 months ago

Canberra, Australia HorizonOne Recruitment Full time

This Woden based statutory body drives and regulates aviation safety in Australia. Whilst operating distinctly separate to government, the Authority report into the Minister for Infrastructure and Transport and have well over 500 employees.

**The Opportunity**:
These roles will work within a team that supports client services, regulation and compliance for pilots, including licence processing and registration. With large but supportive teams, the emphasis will be on administrative processing and responding to enquiries. There are 3 positions available due to increased workload, so this is an excellent chance to secure a foot in the door to government, and expand your skills in processing and customer service.
- Supportive and knowledgeable Team Leaders with thorough training provided
- Opportunity to secure a long-term contract or even permanent position

**The Role**:
These roles will primarily support regulation and client services for pilots; including assisting with processing registration and licensing requests and ensuring compliance with standards (medical/physical fitness etc.). Duties will include**:
**The Ideal Person**:
These are critical roles and help support industry aviation members so it’s critical that you are someone that is client centric, takes direction, is highly professional and can work well within a team. Reliability and work ethic should come naturally to you and will be key to your success. In addition, you will have:

- Demonstrated administrative and customer service experience (preferably in a client services, processing role dealing with high volume)
- Good MS Office Suite skills (MS Word, Excel etc.)
- Strong literacy skills and attention to detail
- Experience in a high volume contact/processing centre would be highly desirable but is not essential

**Mandatory**:

- **_You must be able to start no later than the 10_**_th_**_ April 2023_**:

- You must be a Permanent Resident or Australian Citizen and willing to undergo a police check to be successful for this role***

**Salary / Rate**:

- $40/hr + 10.5% superannuation (Includes casual leave loading in satisfaction of annual and sick leave)
- Woden location
- Close to shops and amenities and public transport
- 3-month contract - with 6-month extension

**How to Apply**:
Alternatively, for a confidential discussion, please contact **Tom Haskell or Sarah Tamasi** on 02 6108 4878 quoting ref no. **17801**.

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