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Chapter Lead, Data Analytics

4 months ago

Sydney, Australia Commonwealth Bank Full time

You are a curious and enthusiastic individual that loves data analytics, with a passion for people that matches your passion for numbers.
- We are a values-driven team of analytical techsperts, who believe in the power of proof, supporting growth and getting excited over data storytelling.
- Together we can harness the power of data, analytics and technology to identify solutions for our customers and communities to improve their financial wellbeing and really make a difference.

**See yourself in our team**

This role sits in the Insights Analytics Chapter Area and would focus on Insights, Next Best Conversations and Reporting in Consumer Finance Domain. You will report into the Chapter Area Lead Data Analytics.

People leadership, building capability and development of Chapter members, and delivering work as a squad member (staying ‘on the tools’) would be key to the success of this role.

The Chapter Lead leads the chapter and develops the capability of individuals in a chapter instance, manages performance and talent processes in addition to performing work in the Squad or CoE

Please note this is a Senior Manager level role.

**On a day to day basis, you’ll**:

- Drive Analytics Strategy for Credit Cards In-life ( portfolio).
- Lead Next Best Conversation Strategy and Design along with Product Owners including devising strategies to uplift the incremental responses
- Design, Develop and Maintain a reporting suite to provide extensive view of CC portfolio to drive data driven decisions.
- Thought leadership on driving proactive insights to enable data driven decisions across Credit Card Portfolio.
- Lead regulatory data/ analytics requests pertaining to CC portfolio and liaise with product, Legal and reg teams to produce accurate analysis and insights.
- Provide people leadership and management including onboarding, hiring, skill building, career development, coaching, performance management and individual and team engagements for Chapter members, in line with guidance from the Chapter Area and / or Practice.
- Implement and support consistent ways of working across the Chapter, in particular driving culture of continuous improvement and sustainable solutions to deliver business outcomes.
- Contributes to the uplift of the Chapters maturity through SME knowledge and by driving and fostering collaboration across Chapter instances to create a culture of sharing, learning and problem solving
- Participates and contributes to the Data Analytics Practice and / or Chapter including maintaining technical experience commensurate with their specific Chapter

**We’re interested in hearing from people who**
- Are passionate about leading people to become the best they can be
- Have a background in Credit Card Analytics with strong business acumen
- Possess exceptional communication, stakeholder engagement and presentation skills
- Have the ability to understand corporate frameworks and a keen eye for deriving value from data
- Demonstrated Insights, Analytics or Data Science background

At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation Read more about our commitment to inclusion and diversity.

We believe in working for a place that works for you. We have many flexible working options within our team so talk to us about which arrangements would work best for you.

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