Medical Secretary

Incentives and support from a friendly work team
- Flexbility to work part-time or full-time (3 to 5 days/week)
- Opportunity to learn from experienced doctors in a well-established pratice

**Are you invigorated by a dynamic work environment that demands meticulous attention to detail and exceptional multitasking skills?**

**Are you driven by the desire to contribute to a team of healthcare experts dedicated to delivering top-tier cardiovascular care?**

Our client, a distinguished cardiology family practice with nearly four decades of service in Sydney, is seeking a
**Medical Receptionist** to join the team. Their focus lies in seamlessly merging expertise with cutting-edge technologies to offer unparalleled personalized cardiac care.

**The Company**:
We provide Customised Heart Care plans tailored to each patient's unique needs. Our services span from preventive measures to intricate treatments for complex coronary artery and valvular heart issues. With a team seasoned in shepherding patients from their initial consults to post-treatment follow-ups, we proudly hold affiliations with esteemed institutions like Northern Beaches Hospital, UNSW, Notre Dame University, and St. Vincent’s Private Hospital.

Our team, marked by camaraderie and inclusivity, boasts a wealth of experience, united in delivering exceptional customer service and patient-centric care. As we expand our horizons, we're seeking a
**Medical Receptionist **to join our dedicated Sydney-based team in Darlinghurst, fostering growth and collaboration.

**Role Overview**:

- Extend warm and professional greetings to patients and visitors, ensuring a positive clinic experience for all.
- Efficiently manage appointment scheduling, harmonizing healthcare professionals' availability and optimizing patient flow.
- Gather patient data, meticulously update electronic medical records, and ensure comprehensive form completion and documentation.
- Verify insurance details, secure required authorizations, and proficiently address billing queries following established protocols.
- Field phone calls, provide general information, and guide patients and callers to the appropriate department or healthcare expert.
- Collaborate with clinical staff to ensure seamless patient flow, minimizing wait times and enhancing daily operational efficiency.
- Uphold the reception area's cleanliness and organization, creating a welcoming ambiance for patients.
- Stay abreast of clinic policies, procedures, and healthcare regulations, offering accurate and up-to-date information to patients and peers.
- Proven track record in medical reception or similar roles within specialized clinics.
- Strong interpersonal and communication skills, facilitating effective interaction with patients, colleagues, and healthcare professionals.
- Exemplary organizational aptitude, attention to detail, and adeptness at managing multiple tasks.
- Acquaintance with medical terminology, insurance processes, and billing practices.
- Ability to maintain composure and professionalism even in high-pressure situations.
- Commitment to patient privacy, confidentiality, and compliance with regulations.
- Polished presentation and articulate communication skills.

**Perks**:

- An inclusive family-oriented cardiology practice with a nurturing environment.
- Supportive team culture featuring enticing incentives to foster team cohesion.
- Flexibility to choose between 3, 4 or 5 working days per week.
- Ample opportunities to learn from seasoned doctors within the team.