Customer Service Officer
5 months ago
ABOUT CSR
CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
THE ROLE
CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains - QLD office
You will play an essential role in representing our business Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishmentthis is the role for you.
**A typical day looks like**:
- Processing sales orders promptly and accurately
- Handling inbound customer enquiries, providing product information and technical support
- Following up on stock
- Confirming the delivery requirements
- Maintaining orders and keeping the customers updated and informed
- Understand and comply with Chain of Responsibility laws for configuration of orders and transport.
- Other general administration as required
Hours of work
**Monday to Friday, rotating shifts as per follow**:
- 06:00am - 02:00pm
- 08:00am - 04:00pm
**You will have the following**:
- Have high energy and enthusiasm with exceptional communication skills.
- Be passionate about customer service with suitable experience to match.
- Strong attention to detail with accurate data entry skills, SAP experience desirable
WHAT'S ON OFFER
- Attractive Salary + 12% Super + Benefits
- Overtime available
- Access to CSR's amazing employee benefits & discounts.
- Work with an established team that is friendly and supportive
- Training and career progression provided.
At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.
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