Support Officer

2 weeks ago

Bowen Hills, Australia Australian Institute of Personal Trainers Full time

An opportunity to work with enthusiastic and passionate thinkers

What’s in it for you?
- Being part of a collaborative and supportive team
- The flexibility to work between office and from home
- Training and development opportunities
- Option to enroll into one of our courses of your choice after your first 6 months, further enhancing your career pathway.
- Monthly team bonding events and company-wide peer recognition programs
- Annual Christmas party and awards night

Who are we?

The Australian Institute of Personal Trainers (RTO 32363) and affiliate Registered Training Organisation, Foundation Education (RTO 22557) are two of the leading providers of online and face-to-face education in Australia. Combined, we offer a range of quality certificate and diploma level qualifications across fitness, business, health and wellness, with strong positive student outcomes.

Why us?

We pride ourselves on collaboration, performance and peer recognition, empowering our people to grow to their full potential. With opportunities to shadow departments, run self-led improvement projects and participate in interdepartmental initiatives, we continuously strive to build a culture where you can be your best self at work.

Objective of Role 

This role is responsible for maintaining existing Industry relationships both corporate and standalone for Foundation Education and AIPT. As a Support Officer, you will be working with our industry partners to improve the onboarding and engagement experience.

Responsibilities include
- Onboarding of Industry Partners which includes reviewing of contracts, due diligence and systems profile management.
- Delivery of framework including liaison with the internal and external stakeholders and management of relationships from on-boarding to ongoing support
- Engage with students (when required) and industry partners to ensure requirements are being met as per provided guidelines and contracts
- Ensure CRM systems, Smartsheet's, SharePoint notes and documents are accurately maintained 
- Conduct and provide relevant Training Support in all business areas  

Required Skills and Experience                                                                            
- Building and enhancing relationships with internal and external stakeholders
- Excellent written and verbal communications skills
- Very good computer skills
- Positive and proactive attitude
- Strong attention to detail
- The ability to work in a fast-paced environment and adapt well to change
- Work co-operatively and collaboratively in a team environment

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Referral program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bowen Hills, QLD: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Bowen Hills, QLD

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