Workforce Planner

**Introduction**:
BETTER EXPERIENCES, BETTER OUTCOMES

It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.

We are looking for a Workforce Planner/Rostering Coordinator, to join our team on a fulltime basis.

Reporting to the General Manager Payroll, you will deliver practical, efficient fit for purpose rostering support and governance of workforce management and related employment compliance, as well as partnering with finance and operations to develop and govern workforce compliance practices in the company, in line with awards, legislation and company policy.

You'll also support all roster implementation, changes, and exceptions from transition planning to daily operations scheduling while maintaining roster compliance requirements. Assist in the fortnightly payroll processing and reporting.

About the Role

The Rostering Manager will play a vital role in ensuring the efficient and effective use of our staff across our large and diverse cleaning operation.

This position liaises with the Operations Managers nationally providing accurate and efficient rostering solutions.

**Key Responsibilities**:

- Manage and coordinate all cleaning rosters and comply with relevant policies and procedures.
- Using our UKG rostering and time and attendance systems you will ensure that rosters are equitable, cost effective and that best roster practices are followed.
- Manage any additional overtime is managed accordingly.
- Assist the payroll system including data entry and verification of rosters, ensuring staff are costed correctly, and overtime, callbacks and adjustments are entered correctly.
- Support other payroll functions as required to ensure a smooth operation.
- Demonstrated knowledge of roster and/or payroll processes and practices with the ability to interpret employment conditions and awards.
- Maintain comprehensive knowledge of the Cleaning Award and or other relevant industrial awards, legislatives requirements, policies and procedures at a national level.
- Develop and implement relief staff processes nationally.

**Essential requirements**:

- UKG (KRONOS) knowledge preferred.
- Strong interpersonal skills and the ability to collaborate effectively with the Operations Teams
- Demonstrated ability to take initiative, work independently, and learn quickly.
- Proven ability to manage workload in a high-volume environment, with competing priorities, requiring high level analytical skills and high level of attention to detail.
- Proven ability to liaise with and build rapport with a diverse range of staff

**To be successful in this role, you should demonstrate**:

- Clear communication and listening skills with the ability to create, manage and maintain strong relationships.
- Managing and negotiating roster schedule changes.
- Payroll processing experience.

If you're ready to be part of our rostering and payroll team, ensuring compliance across our national teams while optimising efficiency and accuracy, join us in this challenging and rewarding role.

At GJK, we offer ongoing training and support to help you grow and develop your skills.