Patient Services Officer

3 months ago

Greater Adelaide SA, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our South Terrace Oncology clinic. In this patient-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.

We currently have a part-time opportunity available working 4 days per week (Mon-Thurs) on an initial maximum term contract.

More specifically, you will:

- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and Receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.

We’re interested in hearing from people who:

- Demonstrate ability to provide excellent patient care and customer service.
- Have strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Show proven experience to work successfully both independently and in a team environment.
- Possess knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Have exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Are flexible with their approach to work and able to adapt in a fast-paced environment.

Benefits of joining our team:

- Own your development, learn every day and be part of GenesisCare’s rapid growth.
- Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential.
- Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease.
- Fast paced, high performing & agile working culture with lots of change due to our rapid growth.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Learn and grow with our award-winning development programs.
- Free access to thousands of LinkedIn training courses.

About GenesisCare

We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Covid19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.

  • Patient Services Officer

    3 months ago

    Greater Adelaide SA, Australia Calvary Full time

    Calvary Adelaide Hospital Patient Services Officers - Multiple full time positions available Join one of Australia’s leading health, community and aged care providers Multiple Full time positions available Generous salary packaging benefits, ongoing professional development and supportive team environment Make a difference at one of Australia’s leading...

  • Patient Services Officer

    3 weeks ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Calvary North Adelaide Hospital. In this...

  • Patient Services Officer

    3 weeks ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join our team? We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our Clinic in the heart of Adelaide, in South Terrace. In this...

  • Casual Patient Services Officer

    3 weeks ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Calvary North Adelaide Hospital on a...

  • Patient Services Officer

    3 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Adelaide Oncology clinics. In this...

  • Patient Services Officer

    4 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Adelaide Oncology clinics. In this...

  • Patient Services Officer

    4 months ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Adelaide Oncology clinics. In this...

  • Patient Services Officer

    3 months ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! As GenesisCare continues to grow and expand, we now have an opportunity available for a Patient Services Officer (Medical Receptionist) to join our...

  • Patient Services Officer

    3 months ago

    Greater Adelaide SA, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Work in Adelaide's only 24/7 Emergency Department About the role The Emergency team are looking for multiple full-time or part-time enthusiastic applicants. The role is a 24/7, 7...

  • Patient Services Officer

    2 days ago

    North Adelaide, South Australia Calvary Care Full time

    Patient Services Officer OpportunityWe are seeking a highly organized and detail-oriented Patient Services Officer to join our team at Calvary North Adelaide Hospital. As a key member of our patient services team, you will be responsible for providing exceptional support to our patients, families, and healthcare professionals.Key Responsibilities:Patient...

  • Patient Services Officer

    4 days ago

    North Adelaide, South Australia Calvary Care Full time

    Patient Services OfficerWe are seeking a highly organized and detail-oriented Patient Services Officer to join our team at Calvary North Adelaide Hospital. As a key member of our patient services team, you will be responsible for providing exceptional support to our patients, families, and healthcare professionals.Key Responsibilities:Patient admissions and...

  • Patient Services Assistant Salhn

    1 month ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 877886 **Work type**: Full time, Part time **Location**: Adelaide Metro Southern **Categories**: Catering and Hospitality, Corporate Services - Southern Adelaide Local Health Network - Flinders Medical Centre - Hotel Services - Weekly Salary: $1,106.10 - $1,117.60 WHA3 (Pro Rata) | Multiple Full Time & Part Time, Ongoing positions...

  • Patient Services Officer

    19 hours ago

    North Adelaide, South Australia Calvary Care Full time

    {"title": "Patient Services Officer", "description": "About the RoleWe are seeking a highly organized and detail-oriented Patient Services Officer to join our team at Calvary North Adelaide Hospital. As a key member of our Patient Services team, you will be responsible for providing exceptional patient care and administrative support across various areas of...

  • Patient Support Services Assistant

    4 months ago

    Greater Adelaide SA, Australia Downer Group Full time

    **About Downer** Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. Our Social Infrastructure and Citizen Services business provides end-to-end facilities management...

  • Patient Services Officer

    3 weeks ago

    Adelaide, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Calvary North Adelaide Hospital. In...

  • Patient Services Assistant

    4 months ago

    Greater Adelaide SA, Australia Downer Group Full time

    **About Downer** Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. Our Social Infrastructure and Citizen Services business provides end-to-end facilities management...

  • Patient Services Officer

    5 days ago

    North Adelaide, Australia Calvary Full time

    Patient Service Officer - Calvary North Adelaide Hospital Casual positions available Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment About the role **Key Responsibilities**: Patient admissions and discharges Data Entry using IPM...

  • Patient Services Officer

    2 days ago

    Adelaide, South Australia GenesisCare Full time

    About the RoleWe are seeking a highly organized and efficient Patient Services Officer to join our team on a casual basis. As the first point of contact for patients, you will provide exceptional customer service and administrative support to ensure the smooth running of our clinic.Key ResponsibilitiesProvide administrative support to clients and staff,...

  • Patient Services Officer

    29 minutes ago

    Adelaide, South Australia GenesisCare Full time

    About the RoleWe are seeking a highly organized and efficient Patient Services Officer to join our team on a casual basis. As the first point of contact for patients, you will provide exceptional customer service and administrative support to clients and staff.Key ResponsibilitiesProvide administrative support to clients and staff, ensuring a high level of...

  • Patient Billing Officer

    3 months ago

    Adelaide Region SA, Australia St Andrew’s Hospital Full time

    **New Opportunity**: We are seeking a highly motivated and customer service focused Patient Billing Officer to join our Billing Team on a 6 month fixed-term full-time basis. This role supports the Patient Billing Manager by continually raising invoices, receipting monies and following up payment of accounts to ensure debtors are constantly being updated and...