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Service Manager Countering Violent Extremism

4 months ago

Hurstville, Australia NSW Department of Communities and Justice Full time

Division: Corrective Services NSW- Location: Husrtville, NSW, AU, 2220 Matraville, NSW, AU, 2036- Req ID: 66965**Service Manager**

**Countering Violent Extremism (CVE)**

**Location - **Long Bay and Hurstville

**Employment type - **Ongoing Full time 35 hours per week

**Salary - **$**120, 859 - $133,183pa, plus super and leave loading (Clerk Grade 9/10)

**Your role**

As a service manager in the Countering Violent Extremism unit, you will manage operational resources across CVE service teams. This includes the Proactive Integrated Support Model [PRISM] and Proactive Assessment and Intervention Service [PRAXIS] teams, to support the delivery of integrated and high-quality services to facilitate a reduction in re-offending and enhanced community safety.

The Department of Communities and Justice (DCJ) works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community. Stronger Communities is focused on achieving safe, just, inclusive, and resilient communities by providing services that are effective and responsive to community needs.

**What you’ll do**

As part of the Countering Violent Extremism team

You’ll lead and develop staff whilst promoting a working environment that values teamwork, ethical behaviour, and high performance to achieve quality service delivery outcome and organisational objectives.

**What we’re looking for**

Thorough knowledge and understanding of the criminal justice system and contemporary best practice in offender management in Counter - Terrorism and Countering Violent Extremism

Strong leadership and effective management skills to engage and motivate the team of staff delivering intervention to client’s and the family or community support person. The Service Manager CVE is responsible for driving implementation and achieving the required service delivery outcome.

Ability to oversee caseloads, resourcing, workload management and quality assurance to ensure effective service delivery and quality standards are maintained consistent with CVE policy, procedure, guidelines and Service Delivery Standards and Key Performance Indicators.

Coach and mentor staff providing constructive feedback and facilitate ongoing professional development through a performance and development framework to actively contribute to a professional, empowering, and respectful culture.

Provide operational advice and support to CVE staff delivering interventions to meet service delivery outcomes in a consistent way.

Identify any issue impacting frontline service delivery or systemic areas for development and work closely with the CVE Leadership Team to address the issues and implement and monitor development activities.

Implement and monitor continuous improvement to ensure high quality service delivery and provide operational advice and reports on performance.

**Essential requirement**

Tertiary qualifications in a human service-related field (or equivalent experience in frontline human service delivery).

Current driver's licence and preparedness to drive a vehicle while performing the role. Travel requirement will vary.

Eligibility and willingness to obtain a National Security Clearance (NV1)

**_Note: The Successful applicant will be required to obtain their NV1 Clearance as a condition of employment_**

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career.
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters.**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close **19 June 2024 at 11:59pm AEST.

**Got a question?**

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager.

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit.**

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To