Menu Development Specialist

2 weeks ago

Sydney, Australia Qantas Airways Limited Full time

Unique opportunity to play a huge part in our onboard customer experience
- Collaborate with suppliers, caterers, and stakeholders to deliver menus
- 2 year fixed-term contract available at our head office in Mascot

While we operate in an unpredictable industry, we thrive on uncertainty and are always ready for a challenge. We take a commercial mindset to all we do, ensuring we make strategic decisions that live up to customer expectations. Join a part of a team that facilitates, develops and delivers an Inflight food and beverage experience we know our customers value.

As the Menu Development Specialist, you will be responsible for the design and delivery of food and beverage related activities for Qantas Group Airlines as well as the entire food and beverage portfolio including customer meals, crew meals, special meals, charters and events. This position is also responsible for the project management and on time delivery of initiatives covering all aspects of the Food, Beverage and Service portfolio.

This position will work with caterers, external suppliers, contractors and other stakeholders in menu and product design and delivery and manages the performance of suppliers and resolve any areas of under performance. The role will also drive a continuous improvement philosophy to deliver customer value, business efficiency, competitive advantage and cost improvement.

This role involves domestic travel.

You will have:

- Background in food and beverage in a catering setting with a strong understanding of catering processes and operations
- Knowledge of airline Food and Beverage practices and principles highly desirable
- Strong communication skills - both face to face and written
- Strong supplier management skills
- Ability to constantly re-evaluate processes and to drive improved business practices
- Ability to prioritise conflicting tasks in order to meet strict deadlines and able to manage multiple projects within required timeframes
- Strong analytical and problem-solving skills
- Excellent numeracy and computer literacy with intermediate knowledge of Microsoft Excel
- Ability to work independently as well as part of a team and collaborate with other departments

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications Close: Sunday 11th February

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