Patient Services Assistant

3 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Health and Allied Health

Reference: 65993

**Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.**

**About the Role**:
Join our team as a **Patient Services Assistant **Monash Children’s’ Hospital.
- ** Monday - Friday permanent part time role, 55 hours per fortnight.**

**Responsibilities include, but are not limited to**:

- Responsible for providing the afternoon tea and the dinner service to patients and parent/ carer
- Daily and Discharge Cleaning
- General Cleaning within the unit
- Waste segregation and removal.
- Bed making.
- Ward tasks and errands
- Patient errands.

**About Us**:
Our Support Services team provides a range of essential non-clinical services that help our hospitals operate. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.

**About You**:
To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

- Excellent verbal and written communication skills
- A commitment to delivering excellent customer service
- Holds a strong commitment to working effectively as part of a team
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks

**_Mandatory requirements of the role - qualifications, licences, memberships:_**
- Certificate 3 in Patient Services.
- Food Handling Certificate (SITXFSA001) - Essential
- Able to undertake physical work including lifting, carrying and manual handling
- A high standard of demonstrated experience in customer service and cleaning in a healthcare environment.
- Ability to work with a cohesive team or individually to complete daily tasks
- Excellent understanding of infection control procedures
- Basic to intermediate computer/digital skills

**In Return**
- We will provide you with a supportive working environment
- You will provide an important service to the patients in our care
- Access to Monash Health in-house learning portals to further expand your skills and knowledge base

**Monash Health is a great place to work**

To learn more about our organisation visit **monashhealth.org**.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

**Applications are accepted via the Monash Health online Mercury System (e-recruit).**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

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