Broker Advocate

2 weeks ago


Perth, Australia IAG New Zealand Full time

Create impact as a **Broker Advocate**

Join the largest insurance group in Australia and New Zealand.

For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

**YOUR ROLE**

As a Broker Advocate, you will bring the best of CGU’s products, people and capabilities and will be responsible for managing and delivering an exceptional broker experience. Your role will include connecting brokers to underwriters, claims and operations and owning the outcomes of these interactions.

As part of the Broker Relationships Team, you will play a significant role in leveraging and aligning relationships to create better synergies and greater consistency for all our brokers to significantly impact the efficiency, growth & profitability of CGU.

This is a permanent role based in **Perth.**

Applications close - Friday, 15 March 2024 at 23:59 AEDT.

**ABOUT YOU**- Proven experience working in general insurance- Strong record of relationship management and exceptional customer service- Tertiary qualification/s preferred but not essential- ANZIIF preferred but not essential- Understanding of insurance financials and fundamentals- Evidence of proactive delivery of successful business outcomes

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:
- Carers and parents' hub and support- Grow your career through dynamic secondments- Access up to 50% off personal insurance, including home and motor insurance- Community volunteer days and team volunteer activities- Join great employee network communities- Grow your financial future with 13% superannuation as standard- Flexibility to shift from your everyday role in times of crisis to support others


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