Complex Care Support Worker

6 months ago

Melbourne, Australia Jaeman Support Services Full time

**About Us**

Jaeman support services are a provider of professional support staff that help in providing our clients with the ability to choose how they are supported, enabling them to live their life to the fullest and as they choose. Through our dedicated support staff, community-based engagement, and in house activity focused team, we aim to support our clients with an emphasis on positivity and dedication, helping to reinforce confidence in the lives of all our clients, at all levels of ability.

At Jaeman we understand that supporting our clients can be a personal experience for both clients and staff alike, that is why we uphold exceptional standards for our support staff, reinforcing trust, reliability, and respect in all aspects of care throughout our community and clients’ lives. We greatly appreciate these attributes from our support staff members and believe that not only does this allow Jaeman to provide a top-class service for our clients, it aids in building confidence and independence on all levels for our clients.

**Opportunities**:
We are seeking support workers with a minimum of two years complex care experience within the mental health sector. Applicants must be flexible and available to pick up shifts 24/7.

**Requirements**:

- Must hold a Certificate 3 in Disability or higher.
- Minimum 2 years’ personal care experience.
- Exceptional communication skills both written and verbal.
- Ability to communicate with non-verbal clients.
- Strong personal care skills, including showering and toileting.
- Experience working within complex environments.
- Reliable and punctual.
- Exceptional interpersonal skills.
- Ability to stay motivated whist working unsupervised.
- Exhibit the highest levels of professional integrity and confidentiality.
- Right to work in Australia.
- Must have great availability including days, weekends, sleepovers, and active awake shifts.
- Passionate about helping people with Mental disabilities and complex behaviours.
- Creative and can think outside the box.
- Ability to manage challenging situations effectively.
- Reliable and organized.
- Assisting client in a range of daily activities including medication reminders, domestic duties, cleaning, food preparation, mealtime assistance, dressing, and maintenance of personal hygiene.

**To be successful in this role, you must hold or be willing to obtain prior to employment**:

- Certificate 3 in Disability or higher.
- Right to work in Australia.
- National Police clearance certificate.
- NDIS worker screening check.
- Full comprehensive car insurance.
- Right to work in Australia.
- Reliable transport and Australian driver’s license.
- Working with Children check.
- First aid certificate and CPR.
- Mental health first aid is highly desired but not essential.

**Job Type**: Casual

**Salary**: $32.00 - $65.00 per hour

Expected hours: No less than 15 per week

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work

Application Question(s):

- Do you hold a Certificate 3 in Disability or higher?
- Do you have a valid comprehensive car insurance policy?
- Are you willing and able to drive to your allocated shifts across Melbourne and surrounding suburbs?

Licence/Certification:

- First Aid Certification (preferred)
- Australian Drivers License (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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