Post Placement Support Consultant

3 weeks ago

St Albans, Australia genU Karingal St Laurence Limited Full time

**Do you want to improve your skills or kickstart your career within Employment Services?**

Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? MatchWorks is looking for a Workforce Australia **Post Placement Support Consultant **for our** Melbourne West Region**

**About the Role**
- Establish relationships with clients and their respective employers, providing supports to maximise retention through the entire outcome period
- Maintain appropriate contact with clients to ensure employment remains on-going and sustainable
- Identify interventions with clients in instances of employment being at risk
- Engage with employers in order to either identify interventions or put in place actions to ensure client remains employed via onsite and remote communication
- Work closely with a small team to achieve company outcomes

**About You**

We are seeking someone who can provide a high level of customer service and engagement to assist those in the community with various barriers to employment to find suitable work. Someone who is good with time management and has adept administration skills will be regarded highly. This is an exceptionally rewarding position where no two days will be the same.

**EXPERIENCE and/or SPECIALIST KNOWLEDGE**:

- Proven ability to build rapport and maintain effective relationships with clients, peers and relevant agencies
- Highly developed interpersonal skills and resilience to conflicting situations
- High level negotiation skills and the ability to think on feet in high pressure situations
- Demonstrated high level professionalism, attention to detail and compliance focused
- Ability to work within stringent KPIs and driven to exceed targets
- Proven ability to manage time and workloads effectively to business priorities in a challenging environment
- Sound computer literacy and data management skills
- Knowledge of support services available to Participants to ensure support and assistance in maintaining employment
- Demonstrated ability to work autonomously in varied locations as required, including office based & onsite workplace visits

**DESIRABLE**
- Qualifications in Employment Services, Career Counselling, Mental Health or Social Sciences would be advantageous
- Solid experience in Employment Services and an understanding of strategies to address barriers to employment

**About the Site**

This role has the flexibility to be based out of either the St Albans, Footscray or Sunshine offices. Melbourne West is home to some of Melbourne's oldest historic locations and boasts vibrant multicultural communities. All the sites are very easily accessible via public transport, are located very centrally in their suburb and have a huge array of local restaurants and amenities in walking distance.

**Why us?**

At MatchWorks, we believe everyone deserves the opportunity to work. That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We are also part of the genU family, and we proudly reinvest our profits back into the communities we work within to help people lead their best lives At genU, we’re not all the same. And that’s one of our greatest strengths. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to live our values and to succeed in our vision, we must all be active in building inclusive communities.

Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,_ _ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day._

There are so many benefits available when you work with MatchWorks, some of which include
- **Investment in you**:In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- **Commitment to staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- **Increase your take home pay**: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
- **Employee Discount Program**: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- **Study Scholarship**: All genU employees are eligi

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