Front Desk Receptionist

**Job Title: Front Desk Receptionist & Retail Merchandise Associate**

**Location 6/3B Newlands road Reservoir**

**Company Overview**:
Ipadel Melbourne is a dynamic and customer-focused business dedicated to providing exceptional service and high-quality merchandise. Our team is committed to creating a welcoming environment for our customers while maintaining a professional and efficient operational flow. We are currently seeking a motivated and enthusiastic Front Desk Receptionist & Retail Merchandise Associate to join our team.

**Job Summary**:
As a Front Desk Receptionist & Retail Merchandise Associate, you will be the first point of contact for our customers, providing them with outstanding service and assistance. You will also play a key role in managing our retail space by showcasing and selling our merchandise. This dual role requires excellent communication skills, attention to detail, and a passion for customer service.

**Key Responsibilities**:

- Front Desk Receptionist Duties:_
- Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
- Answer incoming calls and respond to inquiries in a professional manner.
- Manage the front desk's administrative tasks, including scheduling appointments and maintaining the reception area.
- Provide information about our products and services to customers.
- Handle customer complaints and queries effectively and professionally.
- Retail Merchandise Duties:_
- Assist customers in selecting and purchasing merchandise, providing expert product knowledge.
- Ensure the retail area is well-organized, clean, and visually appealing.
- Monitor stock levels and assist with inventory management.
- Process transactions accurately and efficiently using the point-of-sale system.
- Collaborate with the team to implement promotional displays and marketing initiatives.

**Qualifications**:

- High school diploma or equivalent; additional education in hospitality, retail, or business management is a plus.
- Proven experience in customer service or retail is preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficient in Microsoft Office and familiar with point-of-sale systems.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional development and growth within the company.
- A collaborative and supportive work environment.
- Employee discounts on merchandise.

**How to Apply**:
**Ipadel Melbourne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

**Job Type**: Casual

Pay: $21.77 - $39.10 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

Supplementary Pay:

- Bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person