Aps 6 - Case Officer

2 months ago


Canberra, Australia Australian Government Full time

$91,702 - $104,753 + up to 15.4% Superannuation
- Canberra - ACT

**The Role**

**About our Team**
The Office supports the Inspector-General of the Australian Defence Force to deliver their statutory functions of overseeing the effectiveness of the military justice system. The Office has three ‘enabling’ directorates that provide human resource, administrative and legal support, and four ‘output’ directorates delivering the Inspector-General’s statutory functions.

These directorates are:

- Inquiries and Investigations - DII
- Military Justice Performance Review - DMJPR
- Military Redress and Review - DMRR
- Select Incident Review - DSIR

Directorate of Military Redress and Review is responsible for the management and oversight of the Redress of Grievance complaint scheme in accordance with Part 7 of the Defence Regulation 2016. The DMRR team is an integrated workforce, comprised of both ADF members and APS staff. The team work closely with each other to consider complaints by serving members in relation to grievances that span almost all aspects of ADF Service.
- Experience in working in a trauma-informed way with complainants, respondents and colleagues, including, on occasion, engaging with challenging behaviour.
- The ability to work collaboratively in a small team, and independently, to deliver outcomes.
- Knowledge of administrative decision-making.
- A sound understanding of the principles of administrative law and contemporary human resource issues.
- Excellent interpersonal communication and stakeholder management skills.
- The ability to make prompt, clear decisions, which may involve tough choices or considered risks, and take responsibility for actions.
- High levels of integrity and ethical behaviour.
- Highly developed writing skills.
- Very good research and analytical ability.
- A creative and thoughtful approach to problem solving.


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