Customer Service Representative

2 weeks ago


Adelaide CBD, Australia TSA Group Full time

Company Description

At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations.

TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and delivering the best technology to their customers, and that’s why we partner with them so well.

**Job Description**:
As a Customer Service Representative, you will answer inbound calls from customers, build rapport and provide outstanding customer service solutions. You will navigate through multiple systems, whilst maintaining customer engagement on the phone, and confidently handle technology faults, complaints and trouble-shooting issues. Don’t worry - we will teach you everything

**What you need to know**:

- Base Salary of $50, 500 plus Super and a Monthly Incentive Structure
- Our customers need us around the clock, so this role works on a roster across Monday - Friday between 7am - 7pm (shifts are 7.6 hours)
- Choose to work from home on a hybrid model, and adopt a 9 day fortnight

**Qualifications**:
**Why work with TSA?**
- Our #TSAWays are what we are all about. Think of them as the vibe
- Join a company that promotes from within - work your way up and across the business
- Comprehensive training, with ongoing coaching and development
- A vibrant and rewarding recognition program - We love to celebrate our people
- We are proud of our fun, friendly and supportive team environment

**So, who are you?**
- A Great Character - respectful, open, honest, transparent and authentic, with integrity
- A Strong Communicator - personable as well as articulate
- Driven - no task is too big
- Technically Savvy - can navigate multiple systems at once
- Organised - you are always two steps ahead
- Engaging - people love interacting with you
- Resilient - you bounce back from difficulties
- Collaborative - you love working with and learning from others
- Flexible - you work around requests to ensure results are delivered

Additional Information
**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_



  • Adelaide CBD, Australia TSA Group Full time

    Company Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...


  • Adelaide CBD, Australia TSA Group Full time

    Company Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...


  • Adelaide CBD, Australia Centacare Full time

    **A newly created role offering top-notch customer service to end users of IT and audio visual equipment.** **The Role** IT Business Services looks after everything IT for Centacare. The IT Customer Service Representative assists Centacare workers in their use of end user IT equipment, printers, and meeting room audio visual equipment. See attached...


  • Adelaide CBD, Australia Centacare Full time

    **A newly created role offering top-notch customer service to end users of IT and audio visual equipment.** **The Role** IT Business Services looks after everything IT for Centacare. The IT Customer Service Representative assists Centacare workers in their use of end user IT equipment, printers, and meeting room audio visual equipment. See attached...


  • Adelaide CBD, Australia Centacare Full time

    **A newly created role offering top-notch customer service to end users of IT and audio visual equipment.** **The Role** IT Business Services looks after everything IT for Centacare. The IT Customer Service Representative assists Centacare workers in their use of end user IT equipment, printers, and meeting room audio visual equipment. See attached...


  • Adelaide CBD, Australia National 360 Full time

    **About Us** National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When...


  • Adelaide, South Australia Boart Longyear Ltd. Full time

    Customer Service Representative in Adelaide, AustraliaReqid: 15088BRJob Category: Sales and MarketingJob Description:Boart Longyear has a long history in the drilling industry, offering top-notch products and services worldwide for more than 130 years. They are known for their exceptional engineering, global manufacturing facilities, and highly skilled...


  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Adelaide CBD, Australia TSA Group Full time

    Company Description Are you looking for a fast paced, financially rewarding, and competitive environment? If the answer is yes, then read on, this could be your next step in your career! At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. **Job...


  • Adelaide CBD, Australia TSA Group Full time

    Company Description Are you looking for a fast paced, financially rewarding, and competitive environment? If the answer is yes, then read on, this could be your next step in your career! At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. **Job...


  • Adelaide Region SA, Australia Chandler Macleod Full time

    Chandler Macleod is currently seeking a Customer Service Representative to join our client’s team in Keswick for 6 months. As a Customer Service Representative, you will be responsible for managing and resolving complaints and enquiries for all SA Power Networks business units. You will work closely with Team Leaders to promote a customer service culture...


  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Adelaide CBD, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Adelaide, Australia Randstad Australia Full time

    Become a customer service representative within a company who are focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleWe have both permanent and casual full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top...


  • Adelaide, Australia Randstad Australia Full time

    Become a customer service representative within a company who are focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleWe have both permanent and casual full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top...


  • Adelaide, South Australia Randstad Australia Full time

    Become a customer service representative within a company who are focused on delivering exceptional outcomes that exceed their customers expectations Your new roleWe have both permanent and casual full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top...


  • Adelaide, South Australia Randstad Australia Full time

    Become a customer service representative within a company who are focused on delivering exceptional outcomes that exceed their customers expectations Your new roleWe have both permanent and casual full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top...


  • Adelaide, South Australia Randstad Australia Full time

    Become a customer service representative within a company who are focused on delivering exceptional outcomes that exceed their customers expectations Your new roleWe have both permanent and casual full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top...


  • Adelaide, Australia City of Adelaide Full time

    **Customer Service Representative - Targeted: Aboriginal & Torres Strait Islander People** **-** **(**2400142**)** - Applications open to Aboriginal & Torres Strait Islander people - A role where you can climb higher | Access to cultural leave - Full Time, permanent role starting at $77,210 + 11% super **About the Opportunity** You will enrich the customer...