Quality & Clinical Risk Manager

3 weeks ago

Lake Macquarie, Australia Ramsay Health Care Full time

**Quality and Clinical Risk Manager**

Permanent full time

**Lake Macquarie Private Hospital is **seeking a senior clinician with a background in quality and risk to provide leadership in the continuous improvement across our facility.

**About the Role**

The safety and wellbeing of our staff and patients is our priority, in this role you will work to support and foster an organisational culture that embraces quality and strives to continually improve patient and business outcomes in line with relevant regulatory requirements.

As the Quality and Risk Manager you will provide strategic and operational leadership to the Hospital team to ensure compliance in relation to patient safety and feedback, governance processes and legislative reporting in line with our Patient Safety and Clinical Quality Framework. You will also be responsible for ensuring structures and processes are in place to support compliance with standards of accreditation and licencing.

Reporting directly to the Director of Clinical Services, you will be responsible for facilitating the Hospital’s clinical and non-clinical risk management programs. This will entail overseeing the collection, management and evaluation of clinical indicators and the investigation and resolution of clinical incidents and adverse events.

**About You**
- Relevant registration with AHPRA
- Experience in patient-related incident management & investigation
- Minimum of 5 years’ experience in an acute hospital setting
- Experience in risk assessment, development and implementation of risk reduction strategies, policies and procedures
- Strong understanding of the concepts, principles and practice of Clinical Governance
- Demonstrated effective interpersonal skills to develop relationships with key stakeholders and facilitate change management initiatives
- Excellent written and oral communication skills with a demonstrated ability to produce comprehensive reports such as business analysis and strategic direction documents
- Excellent work ethic, time management skills & the ability to work independently
- Strong computer literacy including the use of Microsoft Office and clinical risk database

**About Ramsay**

Lake Macquarie and the Hunter region offer wonderful life style's for families/singles wishing to relocate. The Hunter Valley, Port Stephens, Newcastle and Lake Macquarie are all at the door step.

Lake Macquarie Private Hospital is a 187 bed acute Advanced Surgical and Medical Hospital situated on the Pacific Highway at Gateshead, 15 kms south of the Newcastle CBD. Specialties include Cardiology, Cardiothoracic Surgery, Orthopaedics, Urology, General Surgery (including Colorectal), Robotics, Breast Surgery, Plastics, Oral Maxillofacial Surgery, Vascular and Oncology.

The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of _‘People Caring for People’_ since 1964.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**Applications close**:1st March 2024

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