Client Delivery Analyst

2 months ago

Brisbane, Australia QIC Full time

Client Delivery Analyst

QIC (Queensland Investment Corporation) has a brand-new opportunity for a Client Delivery Analyst for a 12-month max term contract. This role is a highly integral position within the organisation and provides support to all Client Delivery activities across QIC's global client base, across QIC asset classes including State Investments, Liquid Markets Group, infrastructure, real estate, private equity, and private debt.

You will play a key role in providing of high-quality information to clients and consultants globally, including the preparation and delivery of client materials, reports, data and responding to queries in a professional, accurate and timely manner.

**Responsibilities
- In this role you will be supporting all Client Delivery activities across QIC asset classes and will involve working highly collaboratively with other members of the Client Delivery team, broader Operations and Technology division and other teams including the Client Relationship and Business Development teams and Queensland Government Clients Relationship team.
- You will be producing and providing insights into QICs client reports which include all institutional funds management reporting from co-ordination and delivery of key reporting obligations, due diligence, client presentations and audit reports.
- You will also be required to provide exceptional general support across these client activities which will incorporate meeting client Investment Management and Agreement to adhere to obligations and regulatory requirements as well as Quality Assurance processes both internally and externally.
- Providing support for internal and external client query management, working within CRM Dynamics and collaboratively with stakeholders across the business to address queries and responses.
- Collaborating with Client Delivery Managers, Analysts and Associates, to provide back-up support for uninterrupted service delivery (where required), and to ensure a client-led approach for consistent delivery of services to clients and consultants.

**Essential Criteria**:
3+ years' experience in specialised Institutional client delivery, client operations or client reporting roles within the Funds Management industry.

Understanding of the financial services industry, operation of superannuation funds, in particular client servicing and middle/back-office functions.

Tertiary qualification in Financial Services or other relevant areas.

Demonstrated previous experience in a similar deadline orientated environment within asset management, with experience interfacing with institutional clients. Experience in multi-tasking and prioritising, with a high degree of flexibility and confidence, in a high pressure and time-sensitive environment.

Advanced proficiency in Microsoft Office (Excel, Word and PowerPoint).

**About Us**

At QIC, we believe in a diverse workforce and are committed to continually cultivate an inclusive workplace culture that values and empowers our people. Not sure if you meet all the job requirements? That's okay, we would still encourage you to apply

**About QIC**

QIC is a trusted investment manager and adviser providing risk adjusted returns for the clients we serve. As one of the nation's leading institutional investment managers, we deliver alternative real asset solutions across infrastructure, real estate, natural capital, private debt and private capital in addition to a liquid market offering for our 125 Australian and global clients.

We also act as the Queensland Government's independent investment advisor, managing a fully funded Defined Benefit scheme and the Queensland Future Fund - both of which delivers on the State's long-term investment objectives. We have AU$102bn in assets under management (at 30 June 2023).

We're high-performing and care about our clients, colleagues and society at large. Headquartered in Brisbane, QIC is one of the largest institutional investment managers in Australia with over 900 employees across Brisbane, Sydney, Melbourne, New York, Los Angeles, San Francisco, Singapore and London.

**Why QIC**

QIC values and embraces differences and is committed to building an inclusive culture as we know our people do their best when they bring their whole self to work. Our Diversity and Inclusion Strategy, Innovate Reconciliation Action plan, and our employee-led diversity networks help us in promoting, celebrating and ensuring we meet the professional requirements of our LGBT+, Aboriginal and Torres Strait Islander, women, and young professionals within our teams.

QIC is a certified Family Inclusive Workplace committed to improving your work life wellbeing with leading policies and practices on flexible work, parental leave, family care and family wellbeing. By reducing the work life tension, our family-friendly culture aims to support your workforce participation, career development and mental health and wellbeing. We are strong promoters of flexible work cultures

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