Technical Writer
2 weeks ago
**Technical Writer - Perth, Western Australia**
Our client, an expanding provider of Software Solutions to the aged care sector seeks to hire an experienced Technical Writer to join their Perth team and produce product documentation for both internal and external stakeholders. The role will involve working closely with Software development teams on the creation of User guides, API documentation and internal training material.
**Overview**
- Become one of the main product knowledge specialists within the company.
- Produce technical, user and administrator documentation for each product release.
- Develop and maintain product documentation covering the entire product suite.
- Review, update and maintain existing documentation to ensure it is consistent with the latest product release.
- Work closely with all teams to ensure produced documentation can be used to aid the development of additional content, such as training and LMS material.
- Translate technical jargon from software developers into appropriate language for our target audience.
**Key responsibilities**
- Obtain and maintain a complete knowledge of the product suite.
- Development of technical release notes.
- Development and maintenance of external API documentation and administration guides to be used by internal and external stakeholders.
- Development of general user release notes and user guides.
- Development and maintenance of internal documentation such as FAQs to aid in interdepartmental knowledge sharing.
- Ownership of the internal WIKI or document control system
- Work with the development team members to ensure documentation is captured accurately.
- Work with test team members to allow test plans to be developed off produced documentation.
- Work with implementation team members to ensure required documentation is available.
- Work with clinical team members to allow training and LMS material to be developed off produced documentation.
**Requirements**:
- Computer Science, Technical Writing, UX or equivalent degree.
- 3+ years’ experience as a technical writer.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Experience working with technical teams and translating technical jargon to a non-technical audience.
**Highly desirable**:
- Experience working with non-technical stakeholders such as clinicians
- Experience with UX design or best practice
- Software development background
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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