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Live-in Manager: Yha Newcastle Beach
2 months ago
Bustling Property in the Heart of Newcastle
- Training and Development Opportunities
- Supportive and Fun Team and Culture
**YHA Newcastle Beach** is a vibrant and welcoming property located in the heart of Newcastle, just steps away from some of Australia’s best surf beaches and the bustling foreshore. This heritage listed property is ideal for travelers seeking a beachside adventure or a relaxing getaway in a lively city. YHA Newcastle Beach features a range of private and co-living rooms with shared bathrooms and offers facilities, including a spacious self-catering kitchen, cozy guest lounge, and convenient proximity to public transport, cafes, and local attractions.
**About the Role**
**Key Aspects of the Role**:
- **Leadership**: Guide and inspire the team, fostering a culture of teamwork and excellence. Handle recruitment, training, and professional development to ensure high performance.
- **Guest Experience**: Ensure exceptional experiences by maintaining cleanliness, safety, and service standards, providing guests with memorable local experiences.
- **Business and Budget Management**: Develop annual business plans and budgets to support business growth, including cost control and financial reporting.
- **Quality Control and Compliance**: Uphold YHA’s national standards, ensuring compliance with all relevant laws and regulations.
- **Marketing, Partnership, and Promotion**: Collaborate with the Customer team on marketing strategies, including social media and partnerships with local businesses and tour operators.
- A self-motivated, hands-on approach with the willingness to manage all aspects of a hostel operation.
- Knowledge of Property Management Systems and strong computer literacy.
- At least 2 years of experience in a hospitality or accommodation leadership role.
- Strong leadership, team-building, and customer service skills.
- Financial management experience, with a focus on budget management.
- Strong problem-solving, change-management, and decision-making abilities.
- Knowledge of Newcastle’s tourism market and competition.
- Ability to create work/life balance when living on-site
- A National Criminal History Check is mandatory step in the recruitment process. We encourage Aboriginal and Torres Strait Islander people to apply._