Skills Program Officer

3 weeks ago


Brisbane, Australia DFP Recruitment Services Full time

**Job description**:
Our Federal Government client is currently seeking multiple
**APS4 Skills Program Officer’s** for a temporary contract until October 2023.

To be successful in this role, you will perform a range of operational functions within the Corporate and Enabling team.

**Key responsibilities of this position include, but are not limited to**:

- Action data change and amendment requests, transfer requests and unconfirmed claims.
- Process a range of claims providers, employers, and apprentices.
- Undertake follow up actions with providers when required.
- Accurately calculate potential overpayments and debts.
- Answer enquiries from providers via a group mailbox.
- Assist with file monitoring.

***
**Applications are invited from people with the following skills and capabilities**:

- Proficient in Microsoft Office Suite and IT Databases; a knowledge of or the ability to quickly acquire the knowledge of mainframe IT database systems.
- Effective written and verbal communication skills and the ability to provide clear and accurate advice to stakeholders.
- Sound analytical skills and the ability to interpret program guidelines and contractual agreements.
- Good attention to detail, effective time management and ability to work with competing priorities.

As this role is working within Federal Government, it is a requirement you hold
**Australian Citizenship**.

This role is commencing from 14th August 2023, so please

Note: You may be required to provide evidence of your COVID-19 vaccination status.


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