Client Advisor/solderer

4 weeks ago

Gold Coast, Australia Sarah & Sebastian Full time

FULL TIME, PART TIME OR CASUAL

As a SARAH & SEBASTIAN Solderer/Client Advisor, your role will involve offering an exceptional soldered experience to our clients and supporting retail jewellery sales and service.

**WHAT YOU WILL DO**
- Offer our clients expertise across all experiences in store including sales and soldering.
- Provide our clients with unparalleled service and aftercare
- Act as an ambassador for our brand and create a loyal client base through relationship building and extensive product knowledge
- Ensure presentation and visual standards are consistently maintained
- Support team members to ensure seamless store operations
- Create a warm and welcoming environment for all clients and colleagues
- Meticulously follow health and safety guidelines
- Create a positive, enjoyable and high quality experience for clients during their soldered appointments
- Supporting with administrative aspects of services, including stock-takes and discrepancy investigation

**WHAT WE REQUIRE FROM YOU**
- Client-centric, with a genuine and natural ability to build and maintain relationships.
- A confident and enthusiastic team member who embraces teamwork.
- Experience or an interest in jewellery making preferred - a certificate in jewellery making is desired but not a prerequisite. Training for our SARAH & SEBASTIAN SOLDERED service is provided.
- A meticulous eye for detail and the ability to concentrate for long periods of time
- Excellent communications skills
- Strong fine motor skills
- A genuine interest and passion for luxury product/jewellery/art

**WHAT YOU WILL RECEIVE**
- The opportunity to flourish within a dynamic environment and an innovative brand
- The opportunity to learn new skills and train with our talented soldering team with traditional jewellery techniques
- A generous staff discount
- Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over 1 million within the next decade through the Xanthe Project.
- Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
- Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

**GET IN TOUCH**
- NB**:Experience in jewellery is not a prerequisite. However, past experience in jewellery sales or making is advantageous.

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