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Administration Officer

4 months ago

Brisbane, Australia Ramsay Health Care Full time

**Administration Officer**:

- **Permanent part-time, 30 hours/fortnight**:

- **Working hours of 7:30am - 5:00pm**:

- **Free Staff Parking**:

- **Employee assistance program**:

- **Industry discounts & more**

**About the Role**

We have a part-time position available for enthusiastic, motivated and experienced administration clerk to join our customer focused Theatre Bookings Team.

Joining our team in this opportunity will see you provide comprehensive administrative and customer focused service to our surgeons, anaesthetists, nurses, staff and secretaries.

You will be responsible for ensuring the seamless patient health journey as well as the following key responsibilities (but are not limited to):

- All bookings and administrative duties related to the Operating Theatre
- Coordinating all requirements for surgeon’s theatre list
- Administrative support to our theatre complex and scheduling team
- Effectively support all clinical and non-clinical areas of the hospital

The role is 2 - 3 days a week and flexibility required to cover sick leave and holiday leave when needed. There are opportunities to work in other areas of the hospital once trained up.

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

This role will suit an individual with proven medical administration experience as this is a fast-paced environment.

**Key Skills and Experience**
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in theatre or hospital bookings (highly desirable)
- Experience using Patient Information Systems (highly desirable i.e. Meditech)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)
- A professional phone manner with experience managing incoming and outgoing calls
- Proven ability to work in a customer service focused environment

**Remuneration**

A base hourly rate $31.49+ superannuation, based on relevant, skills experience and qualifications. (Grade 3 - Year 1)

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About the Hospital**

North West Private Hospital is a 150 bed hospital & is a fully accredited surgical, obstetric and medical hospital situated 15 mins north west of the Brisbane CBD in the leafy suburb of Everton Park. It is an acute care hospital committed to providing the highest standards of specialised services, skilled personnel and sophisticated technologies. The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 34,700 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of _‘People Caring for People’_ since 1964.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

For enquiries, please contact Jarryd Rose