Principal Consultant, Redress Support Services

3 days ago


Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Oversee and facilitate effective participant access to counselling, wellbeing, and other appropriate therapeutic services
- Fixed term for three years
- VPS Grade 6 $127,467 - $170,579+ superannuation.

The Department of Justice and Community Safety (the department) is seeking a Principal Consultant, Redress Support Services to provide a critical role within Redress Design, Police and Community Safety.
About the business unit
Redress Design is responsible for developing and implementing redress schemes that acknowledge past harm, provide a range of support options for individuals who have experienced harm, and operate independently from the organisation responsible for causing the harm. It provides high-quality strategic policy advice, makes recommendations to government for new scheme design and operational models, and is responsible for administration and delivery of frontline services.
About the role
The Principal Consultant, Support Services is a new role and reports to the Senior Manager, Support Services. The role supports the Senior Manager to mentor and support a multi-disciplinary team dedicated to providing case management support to participants to the schemes administered by the business unit. This involves building and embedding a culture of high performance through mentoring and coaching, as well as identifying opportunities for improvement, identifying risks, and developing response strategies.

**Some of your duties will include**:

- Oversee and facilitate effective participant access to counselling, wellbeing, and other appropriate therapeutic services through embedded practices to build safety and trust for the participant.
- Provide advice, strategic direction and mentoring to staff undertaking case management work to ensure consistent and integrated practices to account for individual experience.
- Effectively use business technology, systems, procedures, and financial and political nous, to achieve the best outcome(s) for participants.

To learn more about this role before applying, please read the attached position description.
About you

**To be successful in this role, you will have**:

- Extensive experience in providing victim-centric case management to vulnerable individuals, with specialist knowledge in allied health, or working with victims of crime, abuse and/or sexual violence.
- Demonstrable experience in leading and managing staff in a service delivery context.
- Ability to develop policy frameworks for the schemes and an understanding of the unique considerations of participant-centred restorative justice.

**Qualifications**:

- A recognised Social Work degree or similar such as Psychology, Human Services or Criminal Justice would be highly regarded.
- A practice component in a related field (such as victim-centric services, community services, therapeutic justice, or case work) would be highly regarded.
- Experience in the health sector and related fields such as oncology, palliative care and/or aged care would be an advantage.

How to apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic).
Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19. Acceptable evidence includes:
*
- COVID-19 digital certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account) or
- A letter from the GP who vaccinated you.



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