Assistant Store Manager

7 months ago

Hobart, Australia JD Sports Full time

**Who we are**

Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come

**The Role**

As an Assistant Store Manager, you will work in partnership with your Store Manager to inspire your team to achieve greatness across all touch points of your store. You will assist in overseeing the day-to-day running’s of your store to achieve, if not exceed financial KPI’s, and ensure visual excellence of product is merchandised as per directive of the business. In the absence of the Store Manager, you are the first point of contact for all staff and customer concerns and are responsible for ensuring our customers are being delivered world class service to the standards of the business.

**Commercialism and Business Development**
- Ensure sales targets and KPI’s are communicated to the team and are being monitored daily
- Manage conversion, ATV and UPT to deliver growth to budget
- Take immediate action to resolve underperformance on a daily basis
- Assist the Store Manager with creating and reviewing store base rosters
- Complete daily walkthroughs with your Store Manager and Visual Merchandiser to ensure visual priorities are presented to the JD standard and will attract, engage, and motivate customers to purchase

**Resilience, Adaptability and Pace**
- Ability to adapt to continuously changing processes and procedures, due to JD Sports business rapid growth
- Demonstrate exceptional Customer Service standards and effectively floor manage the team across all areas to deliver a ‘service over task’ environment
- Ability to manage multiple key priorities in your store from people management, sales targets, campaign launches, visual merchandising, stock management, P&L and in-store marketing
- Delegate certain tasks to other Managers within your store and ensure the store set up always remains synonymous to company directive

**Dynamic People Management**
- Set clear expectations both daily and weekly to motivate and inspire your team
- Train the team on all internal and external loss prevention procedures, and lead by example through demonstration to ensure these processes are adhered to
- Deliver regular updates to your Store Manager regarding operations and people performance, highlighting key improvements and achievements
- Inspire, train and support your team to drive a world class experience for the JD customers

**Self-Development and Determination**

Whatever your answer is, if you think you have what it takes to join the ‘Undisputed King of Trainers’ we want to hear it

**What’s in it for you?**
- Attractive salary with achievable and lucrative quarterly bonus structure
- Work with some of the best product and biggest sports fashion brands in the market
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
- Treat yourself with our attractive staff discount This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees

We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

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