Customer Liaison Officer

2 weeks ago

Unley, Australia Entree Recruitment Full time

**Full-time permanent position | $60K to $65K per annum plus super.**
- ** Located in Malvern | Close knit, hardworking and welcoming team.**
- ** South Australian family owned and operated business.**

**About the company**

Trading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road.

**About the role**

As the Customer Liaison Officer your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with customers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.

**Duties**

General liaison with:

- Clients to arrange collection of payment and deliveries
- Suppliers to check delivery dates into the warehouse
- Warehouse staff to organise timely delivery
- Internal sales consultants as required
- Internal accounts department as required

**Skills & experience**
- Versatile professional with experience in customer service
- Strong MS Office suite knowledge
- Excellent communication and organisation skills
- Warm and friendly phone manner
- Experience in the building industry is advantageous

**Culture & benefits**
- High staff retention rate and excellent reputation in the industry
- Extensive training for continual growth and development
- Great team environment with social activities
- Beautiful and modern offices

**How to Apply**
- Sector:

- Business & Executive Support,- Sales & Customer Service,- Contract type:

- Permanent
- Location:

- Unley
- Salary:

- $60K-$65K plus super
- Job Reference:

- JO-2402-9107
- Contact name:

- Ruth Haren
- Job published:

- about 1 hour ago

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