Retail Customer Service Officer
6 months ago
**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
**About the opportunity**
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
**Role Details**:
**_ Our relief team members will be allocated shifts at multiple Post Offices within a geographical location, a willingness to work at multiple locations with a variety of start and finish times across our operational hours of Monday - Saturday is a requirement of this position_**
- Relief locations include: Corio, North Geelong, Geelong, Belmont, Torquay & Ocean Grove
- 3 Months Fixed Term | 20 hours
- Working 4 hours per day, 5 days a week, Monday to Saturday various shifts between 8:45am - 5:15pm
- Extensive, supportive training is provided in our Post Office on commencement in the role
- Adult Pay Rate $26.42 increases to $28.24 after 3 months + 12% Superannuation
**You'll be**:
- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
**About you**
You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:
- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift
**How we'll deliver for you**:
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Customer Service Officer
8 months ago
Geelong, Australia Ausreo Full time**Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...
-
Customer Service Team Member
3 weeks ago
Geelong, Australia APCO Service Stations Full time**Part time opportunity** **About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW,...
-
Customer Service Officer
1 month ago
Geelong, Australia City of Greater Geelong Full time**Customer Service Officer**: **Job no**: 499334 **Work type**: Casual **Classification**: Band 4 Casual - $44.00 p/h (inc casual loading) **Categories**: Customer Service **About the role** In this role, you will provide prompt and customer focused service as the first point of contact for enquiries and complaints. **Work...
-
Customer Service Officer
6 months ago
Geelong, Australia Barwon Health Full time**Employment Status** Permanent Full Time, Permanent Part Time **Program** Finance **Location** University Hospital Geelong **Hours Per Fortnight** 0 **Position Summary - Be part of a team who are focused on providing the highest quality patient-centred care - Multiple opportunities - Permanent Full time or Part time roles available - Grow your...
-
Customer Solutions Officer
6 months ago
Geelong, Australia Hudson Australia Full timeWe are seeking 2 professional Customer Solutions Officers to join our team on a part-time basis, working 3 days per week (25 hours). - Position: Contact Centre Officer - Job Type: Contract - Hours: Part Time - 25 hours/week - Pay: $44.65/hour + Super - Location: Barwon - No outbound calls! All in bound calls, providing exceptional customer service to the...
-
Customer Service Officer
6 months ago
Geelong, Australia AMA Group Non-Drive Full timePermanent position. Monday to Friday-get back your weekends - South Geelong location, ample street parking - Welcoming team and supportive environment South City Panels, South Geelong is a spacious workshop, specialising in small, medium and large repairs. Our solid team of 17 work together in our modern, well-equipped workshop - including 2 spray booths...
-
Customer Solutions Officer
6 months ago
Geelong, Australia Hudson Australia Full timeWe are looking for a **Customer Solutions Officer** for this high-level State Government Agency in Geelong, Victoria. We are looking for 3 professional Customer Solutions Officers to help manage inbound enquiries from existing members, providing exceptional service to start ASAP. Based in Geelong, and close to public transport this contract is ongoing and...
-
Telstra Retail: Casual Customer Service
3 weeks ago
Geelong, Australia Telstra Full time**Employment Type **:Casual **Closing Date **:5 Jan 2025 11:59pm **Job Title **:Telstra Retail: Casual Customer Service & Sales Consultant LEOPOLD **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...
-
Retail Security Officer
4 months ago
Geelong, Australia Certis Security Australia Full timeAt Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism. Much like Australia...
-
Customer Service Officer
4 weeks ago
North Geelong, Australia AMA Collision Full time2024 Bodyshop Award Winner - Best Workplace MSO - Grow your customer service skills with our great team in the automotive sector - Join an industry leader and national company Soldani Bros offers a welcoming, easy-going team environment and modern facilities: including two spray booths, Car-O-Liner 3D measuring system and Pro Spot i5 Smart Spot Welder. The...
-
Yd. Retail Sales Assistant
8 months ago
Geelong, Australia Retail Apparel Group Full timeA genuine love for styling customers by connecting and listening to their needs and wants - Proven success in a sales/customer service environment or looking for your retail break - Thrive working with fashion & trends - Be Self-motivated and driven with the desire to succeed and grow - Take pride in your personal style & presentation - Have strong...
-
Retail Operations Manager
3 weeks ago
North Geelong, Victoria, Australia Wittner Retail Australia Full timeWe are currently seeking a highly skilled and motivated Store Manager to join our Geelong team at Wittner Retail Australia.This role would be ideal for an individual who is passionate about building their business and prioritizing exceptional customer service. A strong emphasis is placed on teamwork, leadership, and employee development within our dynamic...
-
Tarocash - Retail Sales Assistant, Geelong, Vic
6 months ago
Geelong, Australia Retail Apparel Group Full timeAre you a WINNER? As a leading Menswear Retailer - we know that embracing our team determines how good we are - so we want the BEST of the BEST! If you are outgoing, vibrant, hungry to succeed AND want to join a company who celebrates the wins and growth of our people - keep reading! Tarocash leads the way in sharp, affordable and on trend menswear in...
-
Building Services Officer
3 months ago
Geelong, Australia EML Group Full timeBuilding Services Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...
-
Customer Service Officer
4 months ago
Geelong, Australia Cleanaway Full timeVacancy no: 519869 Work type: Permanent - Full Time, Fixed Term - Full Time **Location**: Geelong VIC Australia Categories: Customer Service
-
Building Services Officer
3 months ago
Geelong, Australia EML Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...
-
Business Development Manager
1 month ago
North Geelong, Victoria, Australia Wittner Retail Australia Full timeWe are currently on the lookout for a Business Development Manager to join our retail team in Geelong.This position would suit someone keen to build their business, and whose customer is at the forefront of all that they do. Teamwork is extremely important to this individual, and customer experience is a top priority.We are looking for an individual who...
-
Food Service
6 months ago
Geelong, Australia APCO Service Stations Full time**Why join APCO?** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong family core values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the...
-
Customer Service and Sales Specialist
1 month ago
Geelong, Victoria, Australia Telstra Full timeAbout the RoleThis is a fantastic opportunity to join Telstra as a Customer Service and Sales Specialist in our retail stores.As a Customer Service and Sales Specialist, you will be responsible for delivering great customer service and maximizing sales by providing the latest product and service information to customers. You will achieve sales and...
-
Customer Service Agent
7 months ago
Geelong, Australia Superior People Recruitment Full timeAs a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth. In this role you will; - Create a positive customer experience by greeting and engaging valued customers - Complete rental and return transactions efficiently and accurately -...