Full Time Customer Service and Sales Consultant

2 weeks ago

Sunshine Coast, Australia Telstra Full time

Employment Type

Permanent

Closing Date

19 Jan 2023 11:59pm

Job Title

Full Time Customer Service and Sales Consultant CALOUNDRA

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

**Job Description**:

- Connect with Telstra
We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.
About the role
Working as part of our Caloundra store team, you will be the face and voice of Telstra Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.
On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go - it’s a job with plenty of challenge and variety to keep things interesting.
Some of the specifics
- Telstra Store in Caloundra: Shop 39 Stockland Shopping Centre 47 Bowman Rd Caloundra QLD 4551
- Full Time Position Available
- Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 8.00pm, Friday 9.00am - 5.30pm, Saturday 9.00am - 5.00pm, Sunday 10.00am - 4.00pm
- Must have seven (7) day availability and able to work full time
What you’ll bring
To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.
You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs
No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need. And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.
Sounds like you?
If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store - a job at Telstra is for you
Additional Note:

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive

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