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Customer Technology Advisor

5 months ago

Melbourne, Australia Kyndryl Australia Pty Ltd Full time

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**

**Key Responsibilities**:

- Attend the workshops to articulate the scope, the method and approach for the migration working with other SME’s and architects to build the migration strategy co-creating and developing a viable solution.
- Support during detailed-planning and creating migration runbook procedures.
- Refine migration estimates and migration techniques and tools.
- Verify technical feasibility and validate solution options for the requirements.
- Validate target infrastructure readiness for migration.
- Drive the migration tool deployment and configuration.
- Drive the implementation of special migration methods like cluster migration, storage or data migration, etc
- Lead the technical implementation for the migration wave.
- Lead the technical remediation for any migration issue for that specific wave.
- Engage and lead vendor interlock for issues and technical remediation.
- Provide technical support and escalation to specialists for any technical issues during migration.
- Identify automation opportunities to reduce migration effort.
- Provide technical leadership to the migration team.

**Technical and Professional Expertise**
- Experience (hands-on) with at least one major cloud provider and/or one platform such as OpenShift or Kubernetes.
- Exposure to tools like Carbonite/Double-Take, Zerto, AppZero and other Native tools from Cloud Service Providers.
- Good understanding of infrastructure such as network, storage (SAN/DAS/NAS, Object Storage, Cloud Storage, etc.).
- Containerization/Virtualization migration practice (e.g. VMware, Red Hat Virtualization, OpenShift, Kubernetes)
- At least one cloud certification: AWS, MS Azure or Google Cloud Platform.

**Required Technical and Professional Expertise**
- same as above

**Preferred Technical and Professional Experience**
- same as above

**Required Education**

None

**Preferred Education**

Bachelor's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Services Solutions Management

**Role (Job Role)**

Client Technical Solutioner

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

Some travel may be required based on business demand

**Company**

(Y003) Kyndryl Australia Pty Ltd

**Is this role a commissionable / sales incentive based position**

Yes