Administration Support

2 weeks ago

Bendigo, Australia Bendigo Health Full time

**Work in an environment that offers**:

- Support for career progression and development
- An opportunity to work with a leading regional health service
- A strong attitude to teaching and learning

**The Position**

**Job Reference**: 651

**Position Title**:Administration Support - Medical Imaging
**Classification**:HS1
**Salary per fortnight (exc. super)**:$2,247.80
**Hours per fortnight**:80 hours (including ADO every 4 weeks)
**Employment Status**:Ongoing - Full Time
**Other requirements**:COVID-19 Vaccination (3 doses)

**Closing date**:31/05/2024

**The Role**

The administration position is to ensure all Medical Imaging clerical functions, including registering and booking of patients are performed in a manner that achieves a consistently high standard where the approach is patient focused and at all times promotes a positive image of Bendigo Health to the general public.

This position will rotate through all counters on a roster basis, with some weekends and public holidays.

**Key Responsibilities & Duties**
- Reception and registration of all patients, make bookings and perform all other clerical duties required for an imaging examination
- Answer queries from patients, staff and medical officers
- File and retrieve information using both soft and hard copy devices
- Assist with the billing process from invoicing through to allocation
- Update RIS and iPM data bases where required
- Participate in staff training and development as required
- Ensure all correspondence is dealt with in a timely manner
- Maintain a safe and clean working environment
- Demonstrate an excellent standard of customer service to provide patients with a positive experience while visiting Bendigo Health
- Effectively communicate and liaise with other departments to ensure timely and patient focused service at all times
- Ability to work within a team environment and autonomously
- Other administrative and customer service duties as required

**Working with Bendigo Health**

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.
- We offer a fantastic range of benefits for our staff, including: Staff health and wellbeing programs
- Career development and education opportunities
- Generous salary packaging opportunities, to increase your take-home pay each fortnight
- Flexible Working Arrangements
- Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

**Your new division**

The Clinical Governance Division has a focus on promoting and supporting patient safety and quality of service. It recognises the importance of leadership, culture, patient safety, clinical performance, professionalism and patient care. The Clinical Governance team works collaboratively with other staff to provide high quality clinical governance support and advice, both internally and when supporting our Regional Partner Health Services.

**Bendigo Region**

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

**Interested?**

We’d love to hear from you Please ensure that you attach a cover letter and an up-to-date copy of your resume.

Need more information? Please contact **Resa Barker, Director** on **(03) 5454 8636** for a confidential discussion.

**Diversity and Inclusion**

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

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