Sales Administrator

2 months ago

Sydney, Australia ProForce Full time

Well-Establised Leader in ICT space
- Strong Vendor Partnerships
- Customer-Centric Approach

**About The Client**:
With 20+ years of experience, the client is a Australian-owned leading provider of cutting-edge communication solutions in the ICT space. With a focus on creativity, efficiency, and client satisfaction, they established themselves as industry leaders, delivering bespoke solutions tailored to our clients' unique needs.

They have a team of highly skilled professionals that excels in consulting, delivering, and managing technology solutions tailored to their clients specific needs. Their project management-centric approach ensures on-time, budget-conscious delivery.

**What The Company Can Do For You**:

- **Professional Development**: Access to ongoing training and development opportunities to enhance your skills and advance your career.
- **Collaborative Environment**: Work alongside talented professionals in a supportive and collaborative team environment.
- **Career Growth**: Opportunities for career advancement and progression within a rapidly growing organization.
- **Competitive Compensation**: Enjoy a competitive salary package with additional benefits and incentives.
- **Innovative Projects**: Be part of exciting and innovative projects that push the boundaries of communication technology.
- **Work-Life Balance**: Flexible work arrangements and a supportive culture that promotes work-life balance.

**Employee Testimonials**:

- "I've been with the client for over five years, and I've had the opportunity to grow both personally and professionally. The company's commitment to innovation and excellence is truly inspiring."
- "The team culture at the client is second to none. Everyone is supportive, collaborative, and passionate about delivering exceptional results for our clients."

**About the Role**:

- Serve as a point of contact for vendors and clients, handling inquiries, resolving issues, and ensuring a positive client experience.
- Prepare and review quotes, invoices, documentations, ticketing systems and general inquires from clients and vendors.
- Collaborate with vendors on pricing models of products.
- Collaborate with other internal teams to ensure efficient order processing, timely delivery, and customer satisfaction.

**About You**:

- At least 2 - 4 years of experience within a sales support or sales administrator role.
- Experience with quote generation, invoicing and order entry.
- Experience within the ICT space.
- Ideally looking for experience in CRM software systems such as Microsoft Dynamic 365 and ConnectWise.
- Strong sales process and workflow focus.
- Excellent communication, negotiation, and relationship-building skills.
- Strong analytical and problem-solving skills.
- A customer-focused mindset with a passion for delivering exceptional service.

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