Transfer Agency Aml/kyc Officer

2 weeks ago

Melbourne, Australia Citi Australia Full time

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

**In this role, you're expected to**:

- Perform or review customer due diligence/ KYC on new investors;
- Review and provide necessary actions on AML-related escalations received from processing team in Malaysia;
- Liaise with the clients on KYC and AML reporting matters;
- Act as a contact point between clients and processing team in Malaysia on matters relating to AML/KYC;
- Involve in projects relating to AML/KYC which may arise from time to time.
- Act as a central contact point between internal parties mainly processing team in Malaysia and clients on AML/KYC related matters;
- Perform or review customer due diligence on new investors which would involve requesting KYC information, reviewing and verifying the received documentation, conducting screening and communicating findings to the clients;
- Review and assess AML-related escalations from processing team in Malaysia;
- Provide AML-related and FATCA/CRS reporting to client and address follow-up queries;
- Ensure proper record retention of relevant AML/KYC documentation for an audience that includes Management, Regulators, Internal Audit, Senior Managers and Internal Compliance;
- Assist to compile management reporting information to internal and external stakeholders as and when required;
- Ensure completion of all assigned trainings;
- Involve in or assist with projects relating to AML/KYC;
- Take on additional job-related duties assigned from time to time.
- At least 2 years of relevant experience in conducting customer due diligence/ KYC in a financial services or banking environment;
- Has adequate understanding of the AML/ CTF Act in particular KYC requirements as well as FATCA/CRS requirement;
- Exceptional customer service with client focus in all aspects of work;
- Excellent interpersonal skills and ability to communicate effectively with staff and third parties;
- High level of accuracy and attention to detail;
- Excellent time management skills with the ability to work independently, meet deadlines and achieve objectives;
- Proactive and able to use initiative;
- Ability to work in a fast-paced work environment;
- Ability to demonstrate a satisfactory level of verbal and written English.
- Bachelor's degree or diploma in accounting, finance, computer science, Business Admin and/or professional qualification (ACCA, CPA, CA or equivalent).

LI-Hybrid
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Fund Accounting
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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