Fleet and Leasing Coordinator

2 weeks ago

Sydney, Australia Tesla Full time

What to Expect
- The primary goal of the Enterprise Fleet & Leasing Coordinator is to act as a central point of contact for all fleet buyers (government and corporate) and leasing fleet management companies. In addition, you will be acting as a liaison with internal stakeholders to support ordering, delivery and general administrative tasks relating to after sales and in life management. You will also work closely with internal stakeholders to refine processes and enable sales growth from within the Enterprise sales channel.

What You’ll Do
- Act as a single point of contact for all B2B customers in an operational and administrative context
- Coordinate vehicle deliveries nationally to ensure all stakeholders have a great experience
- Purchase Order management and processing
- Administer specific fleet and leasing programs
- Management Reporting Suite - accurate and on time
- Timely response to all general customer service enquiries specific to fleet and leasing customers
- Complete all customer reporting relating to orders and deliveries of vehicles
- Maintain a competent knowledge of all auto industry and Tesla specific information
- Provide management reporting
- Provide regular coaching to internal stakeholders and attend customer and leasing training sessions
- Contribute to creating a culture of fun, competition and be team oriented
- Provide regular constructive feedback to line manager and any peer
- Coordinate with international colleagues sharing global best practice approach to B2B customers
- Develop a strong collegiate relationship with peer and other stakeholders to ensure optimisation

What You’ll Bring
- Personal alignment and dedication toward the Tesla Mission.
- Excellence is the passing grade at Tesla - communicate succinctly, complete tasks on time thoroughly.
- Experience in a fleet management or leasing environment with a proficient understanding of the fleet industry - preferable.
- Highly competent in administrative tasks and attention to detail.
- Ability to take direction and initiative where gaps are required.
- Ability to prioritize multiple projects and adhere to business-critical deadlines.
- Ability to work evenings and weekends where required.

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