Support Worker

3 months ago

Greater Adelaide SA, Australia Baptistcare SA Full time

**About the role - Casual**

As a Support Worker, you will use your experience and understanding of working with people who are experiencing homelessness to offer support and monitor behaviours during Extreme Weather Response (Code Red or Code Blue).
- Key responsibilities will include, but will not be limited to:_
- Establish rapport with the client to understand and adequately support their needs
- Complete administrative tasks including the maintaining of records
- Use correct crisis intervention strategies to minimise client escalations
- Understand the appropriate referrals for physical and mental illness crises
- Be willing to clean a large centre to a professional standard on a daily basis
- Participate in our code blue/red overnight extreme weather responses

**About you**:
You will be an experienced support worker who is familiar with the nature of this work, relevant services and referral pathways. You'll be non-judgmental, approachable and empathetic. You will have a strong understanding of issues relating to people who have experienced homelessness and marginalisation, as well as an understanding of addiction and mental health issues.

Y_ou will also have the following skills and experience:_
- Strong communication skills and the ability to work with a diverse range of people, from our clients to internal and external stakeholders
- Demonstrated ability to work autonomously as well as working within a team environment
- The ability to handle highly pressurised situations calmly
- A passion for building strong relationships with those around you
- An understanding of referral services within the homelessness sector and familiarity of barriers that our clients can face

**Specific Requirements**:
Baptist Care SA is committed to the safety and protection of all children and vulnerable people and as such applicants will be considered in accordance with our safety practices and suitability.
- You will _be required _to have, or be willing to obtain:_
- Certificate IV in Community Services (or a related field)
- Full unrestricted South Australia Driver’s Licence
- Working With Children Check
- National Police Clearance
- Training: Provide First Aid (HLTAID011)
- Training: Safe Environments for Children and Young People (Through Their Eyes)
- Ability to work outside of normal office hours will be required
- Use of own vehicle

**About us**:
Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We find ways to make people's lives better.

**Why work with us?**

Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.
- You’ll _also receive:_
- A competitive salary on the SCHADS Award (Level 2) + super
- Salary packaging in addition to increase your take home pay
- A corporate health plan with BUPA offering discounted health insurance
- Employee Assistance Program
- Support cultural and community obligations, including up to five days Paid Cultural Leave

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