Remote Monitoring/connectivity Specialist
5 days ago
About the role
Working within a busy team of Remote Technology and Software Support Specialists that are passionate, skilled and experienced people who are focussed on successful customer interactions. You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop.
**Requirements**:
Key Requirements
To be qualified for this position, your background and skills will demonstrate the ability to undertake the following:
- Liaising with customer IT regarding installation of remote monitoring tools
- Install and support various remote monitoring tools in an ERP environment
- Utilise remote conferencing software to facilitate customer installation (TeamViewer)
- Resolve reported technical problems, utilising all available tools, within agreed time frames
- Escalating unresolved technical problems
- Documenting reported problems and resolutions on our internal systems
- Providing excellent customer service to external and internal customers
- Monitoring global escalations and identify problems that could impact the local operation
- Creating and distribute technical support documentation
- Assisting with technical product evaluation and launch activities
- Assisting other departments with technical questions, e.g. tenders etc
- Resolve all connectivity related issues for Konica Minolta devices
Knowledge & Experience & Requirements
- Educational Qualification - bachelor’s degree/relevant fields such as Computer Science, IT or (Equivalent) or currently working toward completing relevant degree
- Excellent written and verbal communication skills.
- A Collaborative mindset.
- A Self-motivated approach with accountability and a focus on driving results.
- Willingness to challenge the norm to deliver best in class customer service.
- Demonstrated commitment to best practice and process improvement.
- Experience using MS Office 365.
- Experience using SAP (or other ERP systems) an advantage.
- Understanding of different network communication protocols (e.g HTTP, SNMP, TCP/IP etc.)
- Knowledge of Windows Server environments (AD/DNS/DHCP/ etc.)
- Experience (which could be via an internship) working in an IT services or support role
**Benefits**:
Why Konica Minolta?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal Opportunities
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.
-
Remote Sales Product Specialist
7 days ago
Macquarie Park, Australia Medtronic Full time**Careers That Change Lives **A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. We are excited to hear from you if a career in sales motivates you! Remote Sales is an innovative service provided by Medtronic,...
-
Remote Sales Specialist
17 hours ago
Macquarie Park, Australia Medtronic Full timeAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**: **Responsibilities may include the following and other duties may be assigned**: - You'll...
-
Network Operations Specialist
4 days ago
Macquarie Park, Australia Konica Minolta Business Solutions Australia Full timeAbout the role We are seeking an enthusiastic and driven Network Operations Specialist to join our Managed Services Provider Level 2 Team! Reporting to the Customer Technical Support Manager and working closely with other service team members, this role is responsible for providing Networking and Level 2 Service Desk Support to All Konica Minolta offices...
-
Relationship Building Specialist
6 days ago
Parramatta Park, Queensland, Australia BOQ Specialist Full timeCommercial Banking Specialist RoleWe are currently seeking a skilled Commercial Banking Specialist to join our team in Parramatta.This role involves building a customer book from scratch, leveraging broker and banker connections.The ideal candidate will have a proven track record of success in commercial lending and a passion for business development.Key...
-
Telematics & Fleet Monitoring Administration
3 days ago
Arndell Park, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Being a global organisation managing 13,000 fleet and machinery, we need to ensure that all these machines...
-
Business Finance Manager
6 days ago
Parramatta Park, Queensland, Australia BOQ Specialist Full timeBOQ Specialist Commercial Finance RoleThis is an exciting opportunity for a skilled Commercial Finance Specialist to build a customer book from scratch.Leveraging broker and banker connections will be key to success in this role.Job DescriptionIn this position, you will work with our team in Parramatta to develop a comprehensive understanding of commercial...
-
Change Analyst
1 week ago
Macquarie Park, Australia Optus Full time**Change Analyst**: **Date**:15 Jan 2025 **Location**: Macquarie Park, Australia **Company**:Singtel Group At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of...
-
Financial Services Advisor
6 days ago
Parramatta Park, Queensland, Australia BOQ Specialist Full timeBOQ Specialist Job DescriptionJob Title: Commercial Banking SpecialistWe are seeking an experienced Commercial Banking Specialist to join our team in Parramatta.This role involves building a customer book from scratch, leveraging broker and banker connections.Key Responsibilities:Identify and pursue new business opportunities to expand our customer...
-
Business Development Manager
6 days ago
Parramatta Park, Queensland, Australia BOQ Specialist Full timeClient Relationship Specialist - BOQ SpecialistA key role within BOQ Specialist is that of the Client Relationship Specialist, responsible for building a customer book from scratch.This involves leveraging broker and banker connections to identify new business opportunities and expand our customer base.The successful candidate will have a proven track record...
-
Laboratory Automation and IT Specialist
7 days ago
Macquarie Park, Australia BD Full time**Job Description Summary**: Unique opportunity to join our Lifesciences business and work with our leading diagnostics and molecular capital equipment in Pathology labs across Australia and New Zealand. We are **the makers of possible** BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our...
-
Commercial Banking Professional
6 days ago
Parramatta Park, Queensland, Australia BOQ Specialist Full timeBOQ Specialist Career OpportunityWe are seeking an experienced Commercial Banking Specialist to join our team in Parramatta.This role involves building a customer book from scratch, leveraging broker and banker connections.The ideal candidate will have a proven track record of success in commercial lending and a passion for business development.Key...
-
Technical Operator
2 weeks ago
Macquarie Park, Australia News Corp Australia Full timeThis role is responsible for the precise technical execution of the overall look of the broadcast and maintaining on-air quality for all cameras and audio, routing sources, floor managing studio, and setting up all studio guests. It requires planning and foresight to prevent technical issues before they arise and involves working closely with studio, news...
-
Technical Specialist
7 days ago
Macquarie Park, Australia Experis Full time**Our leading Government client is looking for a Technical Specialist for a 12 months contract with a possible extension. APPLY NOW!** This role is 50% Operational requiring a level of technical expertise & 50% for service planning, governance etc This role (Technology & Planning Specialist) is to ensure end users services (EU devices, mobility, messaging,...
-
Clinical Research Associate
6 days ago
Macquarie Park, Australia AstraZeneca Full timeWe’re investing to enhance our understanding of disease as we work towards creating the next generation of therapeutics and pioneering new approaches to better predict clinical success. **What you’ll do** You are a self-motivated, proactive, and passionate individual focused on delivering quality outcomes in a fast-paced environment. The new Clinical...
-
Deployment Manager
7 days ago
Macquarie Park, Australia Experis Full time**One of our leading Government client is looking for a Solution Architect. 6 months contract with a view for extension. APPLY NOW!!** **Primary purpose of the role**: The Deployment Manager would manage and coordinate projects of varying complexity and size, in a multi-vendor environment. The key activities to the role are: - To manage Business Cutover...
-
CRM Specialist
1 week ago
Marsden Park, Australia Asics Full time**Work options**: Hybrid Our Digital Marketing team are on a mission to find an experienced, innovative and data driven CRM Specialist to drive our customer relationship strategy for ASICS Australia. Reporting to the Digital Marketing Manager, you will be responsible for ensuring seamless communication with our Australian audience, while providing the wider...
-
Field Application Specialist, Anz
2 days ago
Macquarie Park, Australia Cepheid Holdings Pty Ltd Full timeAt Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...
-
Principal Lead Tunnel Structures
7 days ago
Macquarie Park, Australia Transport For NSW Full timeOrganisation/Entity: Transport For NSW- Job Category: Engineering- Job Location: Macquarie Park, NSW, AU, 2113- Job Ref No: 86008- Employment Type: Permanent Full-Time- Salary Range: $150887.0-$160995.0**About us** Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of...
-
Behaviour Support and Safeguarding Specialist
17 hours ago
Macquarie Park, Australia Catholic Healthcare Full timeDiscover a career where care goes both ways! - Based at Macquarie Park, short walk from Metro Station - Up to 7 additional days off per year + NFP salary packaging + Fitness Passport - 12mth Parental Leave Contract - Travel to sites across Metro & Regional NSW Exciting things are happening at Catholic Healthcare! We’ve grown to 5000+ employees and we’re...
-
Consumer Connect Banker
1 week ago
Bedford Park, Australia Westpac Group Full timeMultiple full time, permanent roles available in Bedford Park, 21st November - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + Careers opportunities with Australia’s oldest bank **Who we are** With over 200 years of history in helping Australians with their banking needs, Westpac is Australia's oldest...